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Professional Development

​Global Job Task Analysis

IFMA's Global Job Task Analysis

IFMA’s Global Job Task Analysis (GJTA) is a landmark initiative to thoroughly define the practice of facility management.

Identifying and validating FM job responsibilities and activities shared worldwide, GJTA results will provide the basis for the profession’s body of knowledge and ensure that IFMA’s Certified Facility Manager® (CFM®) credential measures all candidates against one global standard.

The success of this initiative is dependent upon worldwide participation by practicing facility managers.

Your responses to IFMA"s GJTA survey will be instrumental in defining what it means to be a competent facility manager in today's global business environment. 

The GJTA survey ​is open Jan. 12, 2016, and close Feb. 9, 2016. Click here to take the survey.

Take the survey — forward it to a colleague — benefit from the results.

Ensure that your work activities and the context in which those activities are carried out are included in the body of knowledge and skills required to perform your job successfully.


Make your voice heard for the benefit of your profession.

Your survey responses will provide a better understanding of unique regional and industry-specific concerns and demands; and clarify commonalities at a strategic level, ensuring that the definition of FM reflects what you do, so you may be measured on how well you do it.

GJTA-Participation How will the information be used?

This is the only global effort being made to obtain a “big picture” view of facility management. The last analysis was conducted seven years ago.

Based on responses from facility managers in 62 countries, IFMA’s 2009 GJTA identified 11 core competencies of facility management.

Why is this analysis important?

Guided by IFMA’s International Credentials Commission (ICC), the GJTA process will provide a foundation for developing exam specifications and curricula that accurately reflect the scope of the FM practice. It will set the agenda for ways in which IFMA continues to support and advance the profession.

Over the last three decades, the FM industry has evolved at a tremendous rate. FM is gaining recognition in boardrooms around the world. FM concerns and responsibilities are a hot topic of conversation among policy makers at the city, state and national levels.

Consequently, it should come as no surprise that the roles and expectations of FM practitioners have evolved as well. The profession looks a lot different today than it looked just a few years ago — and that change shows no signs of slowing.

IFMA is the most widely trusted source of support in the global advancement of FM. IFMA’s strength is in the size and scope of our membership, which span continents and industries. With input and insights we receive from FMs in the field, we’re able to provide the tools and resources that FMs need to excel.

We all benefit from the information collected through the GJTA process. It not only validates a relevant definition of facility management; but also ensures that the products and services IFMA offers meets the changing needs of our members.

If you would like additional information regarding the GJTA, email credentials@ifma.org