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What is Facility Management?

Facility management is a profession that encompasses multiple disciplines to ensure functionality of the built environment by integrating people, place, process and technology.

The Core Competencies of Facility Management

In 2009, a global job task analysis (GJTA) defined 11 core competencies. The GJTA included responses from facility managers in 62 countries. It is the most comprehensive to date and the first truly global survey and analysis. The core competencies are:

  • Communication
  • Emergency Preparedness and Business Continuity
  • Environmental Stewardship and Sustainability
  • Finance and Business
  • Human Factors
  • Leadership and Strategy
  • Operations and Maintenance
  • Project Management
  • Quality
  • Real Estate and Property Management
  • Technology



Do you need a basic knowledge of facility management? Are you managing new employees who need facility management 101? The Essentials of Facility Management Program is for you! 

Essentials of Facility Management is a series of training workshops focusing on basic concepts that describe the field of facility management and how it can be of value to an organization. Entry-level FMs will learn:

  • The facility manager's role including the skill sets, knowledge and abilities required to effectively perform their work.
  • Basic operation and maintenance concepts and practices. 
  • Tactical planning for scheduling and accomplishing daily FM tasks that support the operation of a facility.

For more information contact John Wagnon at