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Credential Digital Badge FAQ

Digital Credential Badge FAQs

What is an open badge?

Open badges are web-enabled versions of a credential, certification, achievement or learning outcome which can be verified in real time online. 

Why has IFMA decided to use open badges to represent credentials and achievements?

Digital badges are a new way to showcase your accomplishment that leverages the convenience and visibility of digital and social media while providing an additional layer of authentication.

How does my credential get displayed as a badge?

We’ve partnered with Credly (see “Who is Credly?” below) to translate the professional development achievements you’ve demonstrated into a digital badge, issued and managed through Credly’s Acclaim Platform. This enables you to manage, share and verify your designations and achievements digitally. The technology is based on the Open Badge Standards maintained by the IMS Global Learning Consortium.

What are the benefits of a badge?

Representing your skills and achievements as a badge gives you a way to share your abilities online in a way that is simple, convenient, trusted and can be easily verified in real time. Badges provide employers and peers concrete evidence of what you had to do to earn your credential and what you’re capable of.

Who is Credly?

Credly is an end-to-end solution for issuing and managing digital credentials. IFMA works with Credly to provide digital FM badges to professionals worldwide via Credly’s badging platform, Acclaim. 

How will I know if I’ve earned a badge?

You’ll receive an email notification from the Acclaim Platform ( with instructions for claiming your badge and setting up your account. IFMA is working with Credly to email these notifications to current IFMA ​credential holders (CFM and RCFM in February 2019 and FMP and SFP in March).

Is there a fee to use these digital badges?

No. This is a service IFMA provides to you at no additional cost. We’ve added the badging system as a way for certified FMs to manage and communicate their achievements and as a credential verification method.

Where and how can I share my badge?

You can share your badge directly from the Acclaim Platform to LinkedIn, Twitter and Facebook; over email; embedded in a website and in your email signature. You can also print a certificate of your badge on paper for your records or display.

I’m a current IFMA credential holder. Will I get a badge? How?

IFMA is working with Credly to send notifications to current FMPs and SFPs in batches in early March 2019. Watch for an email from the Acclaim Platform ( with instructions for claiming your badge and setting up your account.

IFMA and Credly worked together on a similar process for CFMs and RCFMs in February. If you’re a current CFM or RCFM and haven’t claimed your badge, please check your email spam or clutter folders for notifications from Acclaim with instructions on and setting up your account.

I’m a current IFMA credential holder. I’ve checked my email folders but can’t find a notification from Acclaim. How can I claim my badge?

It’s likely that the email address you’re using is different from what we have on file as being associated with your credential. You can create a new account on Acclaim using your current contact information, then add your prior email address to your profile to find and claim the badge. Or, you can contact us to update the contact information we have on file and resend the notification to your current email address.

I’m a current IFMA credential holder, and I don’t want a badge. What can I do?

You’ll receive an email notification from the Acclaim Platform ( with instructions for claiming your badge and setting up your account. If you don’t want your badge, you’re not required to claim it and this will not affect your FMP, SFP, CFM or RCFM status. However, we encourage all credential holders to claim your badges to provide concrete evidence of what you had to do to earn your designation.

I want to share my badge via social media, but I’m concerned about giving Credly access to my profile(s)​. How do Credly and IFMA protect my data?

Any time you choose to connect an external application (like badges from Acclaim) to your social media ​profile(s), the social media platform will ask you to give approval to link the two accounts. By initiating and confirming the process, you simply allow the two systems to connect the information you specify.

Acclaim’s sharing process is completely driven by you. Acclaim will:

  • Never post something to a linked social site without your initiation or permission
  • Only add badges to your profile or post them to your newsfeed when you initiate the share
  • Never like or comment on content

For more details, see the privacy policy for Credly’s Acclaim platform.

I don’t have an IFMA credential​. How can I earn an IFMA badge?

You can unlock ​a badge by earning one or more IFMA credentials — the badge is included with the certification or certificate cost and process. Learn more or get started at

Are badges only associated with ​IFMA credentials? Can I earn badges in other ways?

At this time (2019), we’re only releasing badges associated with ​credentials and ​accredited ​degree programs. However, we’re exploring ways to expand the badging program into other areas in the future. Watch for upcoming announcements about badging opportunities.

What if I don’t want my badge to be public?

You’re in control of information about you and can easily configure your privacy settings in the Acclaim Platform.

What’s to keep someone else from copying my badge and using it?

While badges are simply digital image files, they are uniquely linked to data hosted on Acclaim. This link to verified data makes them more reliable and secure than a paper-based certificate. It also eliminates the possibility of anyone claiming your credential and your associated identity.

Can I export badges issued through Acclaim to other badge-storing platforms?

Yes, you can download your badge from the Share Badge page. Your downloaded badge contains embedded Open Badge Infrastructure (OBI)-compliant metadata. This allows you to store your badge on other OBI-compliant badge sites, such as Mozilla Backpack.   

Can I import badges issued from other platforms into ​Acclaim?

Not at this time. 

I have a question about the Acclaim Platform. Where can I find support?

You can find answers to frequently asked questions at