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FM:Interact, a Cloud-based Integrated Workplace Management System (IWMS)


FMInteract_Product Brief 16-17

The pace of change is increasing in today’s facilities. What if you could plan for and manage change in today’s highly dynamic facilities environments? To help facilities teams effectively manage even the most demanding building portfolios, FM:Systems created the FM:Interact Workplace Management Suite. FM:Interact is modular, flexible, easy-to-use software that enables organizations to access and analyze facilities, real estate and maintenance information in real time. Access to accurate data means facilities and real estate professionals can deliver better customer service, reduce costs and improve productivity enterprise-wide.

FM:Interact is an integrated suite of powerful Web-based facility management tools that helps organizations improve the management of space, occupancy, assets, moves, maintenance, leases and property. Whether your facilities portfolio is small or large, FM:Interact can help you manage todays dynamic facilities environments.

FM:Interact modules include:

Space Management
Improve occupancy rates and space utilization with detailed space inventories, accurate occupancy data, and facilities benchmarks. Track departmental allocations and easily produce chargeback reports. Link facility information to the detailed spatial information in your AutoCAD drawings or Revit models and use a Web browser to navigate and visualize real-time facility data on your floor plans. Provide space and occupancy data to support business continuity planning.

Asset Management
Easily track furniture, equipment, computers, life safety systems, artwork and any other physical assets. Automatically track furniture from CAD symbols and assets by location and ownership. Search assets either on the floor plan or within the database with graphical queries. Interface with bar-code systems to quickly and easily enter and track assets. 

Space Reservation
In today’s high paced facilities environments, employees and teams need access to meeting space suited to their specific needs. Hoteling enables organizations to provide a method for allowing employees to reserve work space on an as-needed rather than a constantly reserved basis. Room Scheduling provides employees and teams access to meeting space suited to their specific needs including looking up and reserving meeting space based upon size, layout and installed amenities. 

Strategic Planning
Align real estate and facilities plans with business operations by analyzing headcount requirements and forecasting future space needs. Translate headcount forecasts into spatial requirements. Quickly and easily restack buildings and floors with an intuitive visual stacking tool. Create multiple “what if” scenarios and stacking plans to uncover opportunities for portfolio savings.

Facility Maintenance
Streamline work order and preventive maintenance processes for maintenance supervisors, technicians and vendors with automatic notifications, mobile access and detailed reports. Improve internal customer satisfaction with Web-based service request forms and work order status views. 

Move Management
Reduce move costs and churn rates by automating move processes, notifications and reports. Improve communication with partners and internal customers with Web-based access to real-time move data. Empower departmental liaisons to manage move requests and approvals. Maintain accurate occupancy data with automatic updates of occupant locations on move completion.

Project Management
Stay on time and on budget with all your facilities projects with the FM:Interact Project Management Module. This module gives project managers, internal customers and other team member’s complete visibility into the status, budgets and schedules of numerous jobs across multiple locations. Follow all your projects from initial request and approval, through planning and construction phases, to project approval and closeout with this robust module.

Real Estate and Lease Portfolio Management
Reduce real estate costs by analyzing property financial data and monitoring portfolio performance against key performance indicators and industry benchmarks. Track lease information and monitor key events such as expiration and renewal dates. Never miss critical dates with automated e-mail notifications. Integrate with financial systems to import cost data or generate payment notices.

The FM:Interact Sustainability Module helps facilities and real estate professionals bring environmental and financial impacts into balance. Manage critical information on energy performance, building certifications and sustainability projects like energy retrofits from your web browser. 

Workplace Survey Application (WSA)
The WSA stores collected data and provides you with a secure and consistent way to analyze and collect the facility information you want by allowing you to tailor an unlimited number of surveys to address your specific workplace requirements.

FM:Mobile provides access to your FM:Interact data so you can create, lookup, edit and close work orders, view floor plan drawings and run reports—no matter where you are.

​Visit FM:Systems ​for more information.