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North America Operations and Maintenance Healthcare Benchmark Report 2020

IFMA RBI’s Operations and Maintenance Healthcare Benchmark Report 2020 provides healthcare facility professionals and their industry consultants with up-to-date metrics and practices in the administration of operations and maintenance. The available metrics facilitate performance evaluation, while setting the foundation for diagnostic evaluation in the search for best practices. The report provides information to enhance the value communicated in business cases. The report also assists practitioners in assessing their facility practices against a variety of facility and operational demographic profiles, including institution type (outpatient healthcare center, acute care hospital, academic/research hospital, and more), age, climate zone/geographic region, operating suite area, and inpatient-staffed beds. This report contains several enhancements compared to previous healthcare reports, namely more detailed benchmarks and a larger sample size with regard to maintenance staffing. Some of the enhanced metrics include: ratio of FM staff to facility staff, ratio of maintenance technicians to managers, ratio of maintenance staff size to facility size (gross square feet), use of energy management staff and practices, and safety and security metrics and practices. Please ask any questions prior to purchasing, all sales are final. 

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