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Evaluating the Value: International Facility Management Association (IFMA) Facility Management Credentials

While the field of facility management (FM) has been in existence alongside other related fields such as engineering and construction, its place within traditional education pathways is less formalized than other areas of the built environment. Accordingly, entry into the profession is largely undefined and a function of experience, with many professionals seeking to supplement their experience with credentials and continuing education to better prepare them for a career and advancement in the FM profession. Two online, international surveys of FM professionals and FM organizations were conducted to better understand and evaluate the impact and value of FM credentials to the industry and its participants. Results show that FM credentials not only provide current professionals with value, but also translate into benefits for organizations. The average five-year “return on investment” of International Facility Management Association Credentials is 15:1.
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