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Knowledge Library Support

We are here to help with any issues you are experiencing with the Knowledge Library.

Contact Support

To help expedite the support and provide you with a swift resolution, please include the following in your email:

  • Full Name
  • Email Address (myIFMA email if applicable)
  • Member ID # (if applicable)
  • Browser and Version
    • For Google Chrome: Click the stack icon, and then Settings > About
    • For Internet Explorer: Click the gear icon, and then click About
  • Description of the issue you are experiencing 
  • Screenshots of the issue or error messages
  • Many issues can be resolved simply by clearing you cache

Knowledge Library FAQ