Support & FAQ

We are here to help with any issues you are experiencing with the Knowledge Library.

Contact Support

To help expedite support, please include the following in your email:

Full Name, email address, member ID (if applicable)
Browser and Version
- For Google Chrome: Click the stack icon, and then Settings > About
- For Internet Explorer: Click the gear icon, and then click About
Description of the issue you are experiencing
Screenshots of the issue or error messages

Expand all

Knowledge Library FAQ

Q: Does the Knowledge Library cost money to use?

A: Using the Knowledge Library is free, however, consider becoming a member of IFMA for even more access to content.
Q: What kinds of content are in the Knowledge Library?
A: The Knowledge Library currently contains:
- articles
- benchmarks
- case studies
- how-to guides
- podcasts
- presentations
- templates and checklists
- videos and webinars
- whitepapers
All content is vetted by FM professionals to ensure that it is high-quality, relevant and provides value to FMs and the industry.
Q: Can I submit content for publication in the Knowledge Library?

A: Of course! IFMA is always looking for excellent FM-related content to provide to its members. The process is simple:

1. Review IFMA's content submission guidelines.

2. Submit your piece using our online submission form.
Q: How can I help support Knowledge Strategy and/or the Knowledge Library?
A: There are great opportunities available to support the Knowledge Library:
- If you would like to be recognized by your industry peers and seen as an FM thought-leader, submit original content for consideration for publication
- Become a Content Expert and assist IFMA with content vetting and reviews
- Tell fellow FMs and industry professionals about the Knowledge Library
Why does IFMA need content providers, and how does the process work?

As the facility management thought leader, IFMA has curated a digital library intended to meet the educational needs of the facility management community. Additionally, the Knowledge Library provides a central location to access IFMA published content and archives.
Can I submit content if I am not an IFMA member?

Yes, the Knowledge Library submission process is open to professionals worldwide regardless of membership status with IFMA.
What formats of content are currently accepted?

IFMA currently accepts audio, visual and text-based files including but not limited to: podcasts, webinars, research papers, articles and case studies.

Review our submission guidelines for more specifics on submitting content

Quick Links

IFMA Corporate Sustaining Partners

Do you have products or services that can provide solutions to FMs? Contact our Corporate Sustaining Partner Team today at csp@ifma.org or for more details, visit: Become an IFMA Corporate Sustaining Partner (CSP).