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About IFMA

Board of Directors

Chair

John Carrillo 2018

John Carrillo, CFM, IFMA Fellow
Director, Planning, Design and Construction, West Region
AT&T

John Carrillo has more than 40 years of experience in facility management and corporate real estate at technology-related companies. As the Director, Planning, Design and Construction, West Region for AT&T, his responsibilities include project management oversight of 40M square feet for the 13 western U.S. states and Guam. His team includes facility/project managers, alliance architectural and engineering firms, general contractors and technical consultants, who manage several thousand capital and expense infrastructure replacement and repair projects totaling up to US$250M per year.

Before AT&T, Carrillo worked in the Corporate Real Estate – Aircraft Division at Northrop Grumman. Over the course of his career, he has managed as many as 1,500 FM employees, developed a preventive maintenance program for 20,000 buildings, built a missile factory, decommissioned a nuclear reactor and managed large seismic retrofit project in the San Francisco Bay Area.

A frequent presenter at IFMA events, Carrillo has also prepared and presented coursework on FM, real estate, quality processes and related topics at San Antonio College and other locations.  Mr. Carrillo is currently the First Vice Chair of IFMA Global Board.  His long-term involvement with IFMA earned him recognition as an IFMA Fellow in 2006. He has served on IFMA’s global board of directors (2002-2003) and on the IFMA Foundation Board of Trustees (2011-2016) including as chair of the IFMA Foundation Board of Trustees during his last two years. He has been heavily involved in several IFMA chapters across California, including the East Bay Chapter of IFMA (serving as President, 2000-2002) and the Los Angeles Chapter of IFMA and he helped to charter the Orange County Chapter of IFMA in 1984-85.

Carrillo earned a Bachelor of Science degree in architecture from California State Polytechnical University in 1975. In 1986, he earned an Advanced Management Certificate from Claremont University Graduate School and in 1996 he was awarded his ISO 9001 Registrar Team Certification. He earned his CFM designation in 2000. His significant contributions to the FM industry have been recognized by IFMA and other organizations, such as the Association for Facilities Engineering, the Building Owners and Managers Association International and the Western Construction Consumer Council.


​First Vice Chair

Peter Ankerstjerne 2019Peter Ankerstjerne, MBA, COP, FRICS, IFMA Fellow
SVP, Head of Digital FM and Workplace Experience, EMEA
WeWork

Peter Ankerstjerne, MBA, COP, FRICS, IFMA Fellow has more than 25 years experience covering most aspects of facility management, service management, outsourcing, marketing and strategy development. For 24 years Peter was employed by the ISS group, where he most recently served as Chief Marketing Officer. At ISS, Ankerstjerne was responsible for developing the Integrated Facility Services (IFS) model, which is still a key strategic focal point of the organization and represents more than 40% of revenue. Before leaving ISS, he was responsible for developing their Workplace Experience strategy. 

In April 2019, Ankerstjerne joined WeWork as SVP, Head of Digital FM and Workplace Experience for the EMEA region. He is the author of 10 industry white papers and co-author/editor of six white books as part of the ISS 2020 Vision Series on the future of FM, developed in a collaboration with IFMA and the Copenhagen Institute for Future Studies. He is an active member of the IFMA WE Community, where he has been instrumental in establishing the WE Denmark hub.

Ankerstjerne holds an MBA and bachelor’s degree in International Marketing Management from the Copenhagen Business School in Denmark. He has served on several advisory boards, including the Advisory Board for International Business Development at Copenhagen Business School and the Strategic Advisory Board at the International Association of Outsourcing Professionals (IAOP). He was part of developing the IFMA Regional Advisory Board strategy and has been critical in establishing the European Advisory Board on which he still serves.

Ankerstjerne is a former IFMA Foundation trustee and is actively involved in the industry as both a speaker and a debater. He is a member of IFMA, CoreNet, RICS and IAOP. In 2015, Ankerstjerne was appointed as a Fellow of the Royal Institution of Chartered Surveyors (FRICS) and in 2016 he was named IFMA Fellow. He joined IFMA in 2006 and has been on the Board of Directors since 2016. During the past year he has been serving as the Second Vice Chair.


Second Vice Chair

Laurie Gilmer 2019Laurie A. Gilmer, P.E., CFM, SFP, LEED AP, CxA
Vice President ​/ COO
Facility Engineering Associates, P.C.

Laurie A. Gilmer, P.E., CFM, SFP, LEED AP, CxA, is vice president ​and COO at Facility Engineering Associates (FEA). Gilmer’s primary areas of expertise include facility systems assessments, energy management, sustainability and facility management organizational analyses. Her leadership at FEA has allowed her to positively influence their clients’ growth and knowledge of improved asset management.

Gilmer is a published author, regularly contributing to multiple facility management publications, and she co-authored IFMA’s second manual in the Sustainability How-to Guide Series, “EPA’s ENERGY STAR Portfolio Manager.” She has been instrumental in raising awareness for the ENERGY STAR program through the IFMA Energy Challenge, most recently contributing energy analysis to IFMA’s 2017 O&M Benchmarking Report.

Currently serving on the Northwest Energy Efficiency Council’s Building Operator Certification program advisory committee, Gilmer was the committee’s first chair. She is also a member of the National Visiting Committee of Building Efficiency for a Sustainable Tomorrow (BEST) Center. BEST’s mission is to prepare technicians to manage building systems and energy use by advocating for advanced technical education. They facilitate the dissemination and adoption of curricula in sustainable building performance, in addition to engaging industry in collaboration with community colleges across the United States.

A member of IFMA since 2005, Gilmer is an IFMA qualified instructor for IFMA’s Sustainability Facility Professional® (SFP®), Facility Management Professional™ (FMP®) and Certified Facility Manager® (CFM®) programs. She is also the past chair of IFMA’s Sustainability Facility Credential scheme committee. Additionally, her strong leadership skills and expertise in energy, engineering and FM have allowed her to greatly contribute through service with IFMA’s Healthcare Institute, Airport Facilities Council, and her local IFMA chapter.

Past Chair

Graham Tier 2019Graham Tier, CFM, FMP, MRICS
General Manager, District Facility Services
The West Kowloon Cultural District Authority

Graham Tier, CFM, FMP, MRICS, currently serves as the General Manager, District Facility Services with The West Kowloon Cultural District Authority (WKCDA), the largest cultural and arts development under construction in the world. This project will showcase international grade arts and culture stretching across 40 hectares of land right on Hong Kong's wonderful Victoria Harbour. This project will attract visitors from around the world with it's iconic buildings and impressive public open spaces.

Tier has more than 25 years of experience in operations and maintenance for leading international companies including British American Tobacco, Johnson & Johnson, McPherson’s and Amcor, and shares a network with many blue chip organizations internationally. He has extensive experience in Asia and has been working there for over 15 years and was previously was responsible for all FM operations with The Hong Kong Jockey Club (HKJC). The Club is home to over 24,000 members and is one of the largest NGO's in the world with a massive diverse property portfolio.

As an ambassador of FM best practices and innovation in Asia, he has transformed facility services across all property segments, including introducing asset health policies and procedures, FM-enabling technology and new forms of FM contracts. This has previously placed HKJC at the forefront of building technology and its application to sustainable buildings, as it is the first organization in Hong Kong to utilize mobile technology in the management of FM workflows.

Tier has studied at various institutions and has gained qualifications in mechanical engineering, operations management and construction management. He holds international credentials in facility management, including the FMP and CFM designations, and was a former certified trainer for IFMA. He is a senior professional member of RICS and a member of the RICS Asia Board.

Tier joined IFMA in 2005 and has held a number of senior positions in the Hong Kong chapter, including president in 2009-10. In those roles he has advanced IFMA as a custodian of industry best practices and has forged links with many key organizations, including public bodies and other supporting societies. He has been instrumental in the promotion of FM credentials and was the driving force behind Hong Kong’s CFM executive dinner, which is now a key event in the chapter’s calendar. In addition, he started the chapter’s new member night and established the student membership segment in 2008. After joining the IFMA executive committee in 2016/17 and taking on the top position in 2018/19 he was instrumental in driving change within IFMA as the Global Board Chair with remarkable results.

His long service to the association has included speaking at seminars and conferences around Asia, promoting IFMA and sharing his insight and experience on wide-ranging FM topics promoting the profession and leading by example.

Board of Directors


Jos DuchampsJos Duchamps, MSc. Eng.
Managing Director
PROCOS Group

Jos Duchamps has more than 25 years of facility management experience. He started his career as a project manager with a general contractor, managing large construction and renovation projects. As a quality manager, he implemented ISO 9001 in the mid-90s. Managing the building department in a public authority covering facility and project management, architecture, engineering, and health and safety, he implemented an integrated workplace management system and was a member of the steering committee to integrate technology and automation in the business processes.

Duchamps joined PROCOS Group as a consultant in 2000, becoming a partner in 2003 and managing director in 2010. He manages the PROCOS Group teams across Europe providing Space, Software & Soul services to corporate clients and the public sector to improve the work environment.

Duchamps holds a master’s degree in Engineering (construction) and a bachelor’s degree in Applied Economics. He’s a certified Health & Safety professional and participated in management programs for the public sector. He co-founded the IFMA Belgium chapter and served as board member for six years. To increase recognition of the FM profession, Duchamps participated in standardization programs of the European Center for Standardization. He is an FM thought leader in the Belgian Standardization Body NBN.

He was member of the EuroFM working group to develop market research on the size of facility management in Europe. In 2014, he co-authored “Facility & Real Estate Management for Local Authorities,” and is presenting a trend report about the FM profession in Belgium in collaboration with IFMA. He’s a lector at several universities and a speaker at international conferences. Duchampsserves as chair of the IFMA EMEA advisory board.

Both in his professional and association activities, Duchamps is passionate about the FM profession. He’s convinced that FM has an impact on the quality of our lives and has an increasing impact on our environment. He wants to increase the connection between our profession and policy makers through education and influence. Building bridges between all stakeholders and sharing experiences are his tools; leveraging the FM profession is his driver.


Hari Hedge 2019Hari Hegde
Senior Vice President & Global Head, Operations
Wipro Limited

Hari Hegde is a neo-generalist, working in a range of spaces, from deep engineering to executing large, complex infrastructure projects to running a business. He is the Senior Vice President and Global Head of Operations at Wipro Ltd., a leading technology services provider operating in over 71 countries. Hegde is responsible for all the workplace enablement functions that support the corporation globally, which includes the function that builds state-of-the-art facilities. Prior to this role he built and ran Wipro Water, the water treatment business of Wipro

Hegde’s broader interests in ecological and societal well-being are evident from several initiatives that he leads at Wipro in water, energy, mobility and sustainable urbanization. He was a core member of the industry working group of the Planning Commission of India on Land and Water and Green Manufacturing for the 12th five-year plan and was on its Implementation Advisory Committee for the Water Resources Division.

He sits on the Executive Board of Indian Green Building Council, and on the Asia-Pacific World Regional Board of Royal Institution of Chartered Surveyors (RICS). He is a member of the board at the Bangalore International Centre. Hegde chairs Electronics City Industrial Township Authority, an urban municipal body. A Mechanical Engineer by training, Hegde lives in Bangalore, Karnataka, India


Luis Morejon 2019Luis A. Morejon
Senior Managing Director, CBRE Global Workplace Solutions; Division Director, West Division,
Bay Area, Northern California

In his role as senior managing director, Luis Morejon provides leadership for all aspects of CBRE’s Global Workplace Solutions for an important group of accounts, with emphasis on achieving business growth, financial performance and client satisfaction. In addition to building a team of strong alliance directors who can execute GWS strategy and operations within his region, Morejon collaborates with all platform leaders when an integrated delivery model is proposed or in operation and increases overall account performance through the promotion and utilization of best practices, processes and operational excellence initiatives.

Before relocating to California, Morejon was based out of Madrid, Spain, where he held several positions in GWS (Johnson Controls). He served as vice president of operations EMEA, overseeing the implementation of Six Sigma programs across the region, and served as EMEA alliance director for several data center and industrial field accounts.

Morejon began his career in the field of infrastructure construction and maintenance. He has worked on several projects for the World Bank and other multilateral financial institutions in Russia, Mexico, Bolivia, India and the Dominican Republic. He is fluent in English, Russian and Spanish.

As a member of CoreNet Global, Morejon has taken an active role as a founder of the Southern European Chapter. He also served as a EuroFM board member. He has been an IFMA member since 2006, participating in several World Workplace conferences as a presenter and moderator. He served as director of education on the board of IFMA’s Silicon Valley chapter, working on various initiatives to develop the future generation of facility managers

Morejon holds the title of Aeronautical Engineer, with a master’s of science degree in Aerospace Engineering from the National Aviation University of Ukraine. He earned his MBA at the IE Business School of Madrid and continued his executive education at the IESE Business School Barcelona/Madrid, completing the General Management Program.


Kate North 2018Kate North
Vice President, Workplace Innovation Advisory, Corporate Solutions (Americas)
Colliers International

For more than 25 years, Kate North has helped organizations create innovative workplaces and adopt new ways of working. Her global expertise includes workplace strategy, change management, training, research, sustainability, design and leadership. Her global clients include Cisco, AT&T, Zurich Financial, Deloitte, Manulife Financial, Fifth Third Bank, Regions Bank, Duff & Phelps and the United States General Services Administration. She has authored more than 40 workplace case studies and hosts numerous learning industry events within IFMA and CoreNet. Today, North is vice president of workplace innovation at Colliers International, providing workplace consulting to clients to ensure alignment of the workplace to their organizational goals, objectives and culture.

North’s thought leadership is well established. She served on the Advisory Board for the New Zealand Green Building Council and was on the Advisory Board for New Ways of Working, a research consortium. She led global development for e-Work.com, leveraging innovative technologies to create highly interactive e-learning designed to prepare the workforce for a new way of working. She was also the Director of Global Ideation, a workplace consultancy and research group within Haworth Inc. focused on emerging global workplace trends, and VP, Strategic Business Group within Herman Miller Inc., supporting organizational workplace transformation projects throughout North America.

North joined IFMA and CoreNet Global in the early 1990s and has been active in both organizations. She was the recipient of the CoreNet Luminary Award.

In 2013, North co-founded the Workplace Evolutionaries (WE), a vibrant community within IFMA, and continues to serve as the global chair. She has co-authored the IFMA Foundation best-selling books, “Work on the Move” and “Work on the Move 2,” which are used extensively by IFMA members and associated academic institutions. In 2014, she was the recipient of the prestigious International Associate Award for her contributions within IFMA and in 2017, North was awarded the IFMA Chair Citation from the global board chair for the impact the Workplace Evolutionaries has had on IFMA and the profession. North is an active member of the Chicago Chapter of IFMA.


Michael Redding 2019Michael Redding
Managing Director
Agile OAK LLC

Michael Redding is a facility management thought leader and founder of Agile OAK LLC, a management consulting firm advising companies on real estate and FM. His advisory experience reflects the industry’s globalization, with work in North America, Europe, the Middle East, China and Brazil. His clients have included BD, BMW, Cargill, Columbia University (Teachers College), Express Scripts, Harley-Davidson, Humana, Johnson & Johnson, Kaiser Permanente, Morgan Stanley, PG&E, Thomas Jefferson University, Toyota and Unilever.

Prior to founding Agile OAK in 2008, Redding had 10 years of senior real estate and FM advisory experience during which he developed and delivered methodologies for FM assessments, organizational design, vendor optimization, outsourcing, performance management and best practice implementations.

Redding is author of numerous articles and white papers on topics of interest to senior-level FM and real estate executives. Among both international and North American publications, he has been published in IFMA’s FMJ magazine and is a co-author of the Building Owners and Managers Institute International® online training course “Talking with the C-Suite,” designed to help facility managers communicate effectively with corporate senior executives and business leaders.

Redding holds a Bachelor of Applied Science Degree in Chemical Engineering (University of Waterloo), a Master of Engineering Degree (University of British Columbia) and a Master of Business Administration (University of Toronto).


Lorri Rowlandson 2019Lorri Rowlandson
Global Senior Vice President, Strategy & Innovation,
BGIS

As Global Senior Vice President, Strategy and Innovation at BGIS, Lorri Rowlandson works with clients and BGIS team members to identify and implement high-value real estate solutions. She advises C-Suite real estate executives, consulting on a wide variety of topics to define and drive best outcomes for clients.

Rowlandson is a hands-on thought leader, steering strategic transformation initiatives for key clients on a variety of topics, including employee experience, total cost reduction, smart buildings, organizational design, workplace and portfolio strategy, multiyear roadmapping, future proofing for disruption, practical innovation and measuring productivity.

She is a highly sought-after industry expert and regularly participates in speaking engagements on emerging trends and innovation in real estate and outsourcing. Her influence across the real estate sector and beyond is further demonstrated through her presence across social media channels with over 30,000 followers on Twitter and LinkedIn.
Dean Stanberry 2019

Dean Stanberry, CFM, LEED AP O+M
Chair​
IFMA Environmental Stewardship, Utilities ​and Sustainability Community

Dean Stanberry has more than 20 years of broad-based experience in facility management, real estate portfolio management, process and quality improvement, procurement, workplace services, program and project management, space and occupancy planning, sustainability, information systems implementation, and critical environment operations. Prior to his ​recent role as Director – FM Services with Abraxas Energy Consulting, Stanberry worked at JLL, first on the Charles Schwab account and later on the Xerox account. Before that he worked at the Trizetto Group.

An accomplished communicator, he has presented at international FM conferences, published articles and is a contributing author of the book “Technology for Facility Managers.” Stanberry is an active industry advocate; serving in several volunteer leadership roles as a member of IFMA, the IFMA Foundation and the U.S. Green Building Council. He has been an active leader in the IFMA Denver Chapter serving as Treasurer, Vice President and President, earning him a Distinguished Member Award (2005) and Outstanding Contribution by a Professional Member (2006). He served on the IFMA Foundation Board of Trustees (2009-2014) and is currently the chair of the Environmental Stewardship, Utilities and Sustainability Community.

Stanberry studied at the University of Washington, U.S. West Advanced Technical Education Program. He earned an Executive Programs Finance Certificate from Kellogg Graduate School at Northwestern University, a Project Management Certificate from Regis University and both a Process Management Certification and Quality Improvement Process Certification from QualTec. He earned his CFM in 2010.


Colette Temmink 2019Colette Temmink, CFM, FRICS, CPM, CRE, MCR, SLCR
Global Head of Integrated Facilities Management
Cushman & Wakefield

Serving as Global Head of Integrated Facilities Management (IFM), Global Occupier Services for Cushman & Wakefield, Colette Temmink is responsible for driving the IFM business with a new delivery model, leveraging Cushman & Wakefield’s self-delivery capability, a lower-cost platform and higher-value solutions to create a superior client experience. She also oversees an industry-leading platform of technical services that includes engineering, environmental health and safety, energy and sustainability, and critical systems.

Prior to Cushman & Wakefield, Temmink served as Senior Vice President and Chief Administration Officer at Apollo Education Group. Her responsibilities included leading the shared service organization – selecting HR and finance business processes, sourcing, real estate, facilities and security functions. She also served as Vice President of Global Real Estate Operations for Oracle, and as Vice President and General Manager at Johnson Controls. Temmink has held positions as Vice President of Boeing Realty Corp. and Director of Shared Services Business Process Sourcing.

Temmink’s professional affiliations include Counselor of Real Estate (CRE®), Fellow Royal Institute of Chartered Surveyors (FRICS), Certified Property Manager (CPM), Masters of Corporate Real Estate (MCR), Senior Leader of Corporate Real Estate (SLCR) and Certified Facility Manager (CFM). She is an editorial board member for the Corporate Real Estate Journal, Henry Stewart Publication. She has a master’s degree in Business Administration, International Finance from the American University, Washington, D.C., and a bachelor’s of science degree in Business Administration, International Business from the American International College, Springfield, Massachusetts, USA.

Mindy Williams-McElearney 2019

Mindy Williams-McElearney
Vice President
L&K Partners, Inc.

Mindy Williams-McElearney is a Vice President at L&K Partners Inc., a general contractor and construction management company based in New York City. She has over 25 years of experience working in partnership with the real estate, design and construction industries. In this position, Mindy collaborates with the firm partners to bring strategic vision and direction on all marketing, branding and client-relations initiatives. Her previous work experience at design firms and furniture companies, as well as her involvement with CoreNet and IFMA, lends a unique perspective on industry trends and market trajectories.

Mindy is extremely involved in several industry organizations. She is currently the Immediate Past President for the IFMA NYC Chapter, serves on the CoreNet NYC Special Interest Group committee and is on the AHRC Golf Committee. Mindy is also actively involved with the Special Olympics of New York and currently chairs their Annual Real Estate and Construction Gala. She was also their 2017 Gala Honoree in recognition of her commitment and dedication to the organization.

Prior to joining L&K Partners Inc., Mindy worked with IA Interior Architects as their Director of Business Development, served as the Business Development Manager for TSC Design Associates and spent 13 years at Knoll, Inc.