Corporate Facility Monitor Study on
Security Practices after September 11
The following study was conducted in February 2002.
More than 2,700 IFMA's North American members received
this survey electronically. After seven days, 466 responses
were received and tallied for a 17% response rate.
The margin of error at the 95% confidence interval
for these questions is between + 3 and + 4 percentage
points. This means that for a given statistic, the chances
are 95 in 100 that a survey result does not vary, plus
or minus, by more than 3% or 4% from the results that
would have been obtained if interviews had been conducted
with all persons in the universe represented by this
sample.
1. Please indicate which components comprise
your security program.
- 97% Access control system
- 83% Security officers/persons
- 81% Close circuits surveillance system
- 46% Command center
- 44% Mail and package screening
- 12% Vehicle inspections
- 11% Armed officers/persons
- 9% X-ray equipment
- 5% Magnetometers
2. Since September 11, have you reassessed
your security measures?
3. Which of the following have you implemented?
|
Security
Measures
EQUIPMENT |
Implemented
Prior to 9/11 |
Implemented
After 9/11 |
Planning
to implement |
No
plans
to implement |
| Installed
or upgraded video cameras or closed-circuit television
surveillance equipment. |
52%
|
12%
|
14% |
22% |
| Installed
high-tech identification equipment such as retinal
or fingerprint scanners. |
2%
|
1% |
3% |
95% |
| Installed
x-ray units to check deliveries and personal items. |
6%
|
3% |
3% |
89% |
| Installed
magnetometers to screen all building occupants
and visitors. |
6% |
0%
|
0% |
94% |
|
Security
Measures
SECURITY STAFFING |
Implemented
Prior to
9/11 |
Implemented
After
9/11 |
Planning
to
implement |
No
plans to
implement |
| Added
additional private security officers. |
11%
|
23% |
3% |
63% |
| Hired
off-duty police officers or other armed guards
to do some of the security work. |
10% |
7% |
1% |
82%
|
| Added
or increased interior building patrols. |
21%
|
21% |
2% |
55%
|
| Added
or increased exterior building patrols. |
23%
|
24% |
2% |
52% |
| Hired
a security consultant |
19% |
9%
|
3% |
69% |
|
Security
Measures
SCREENING |
Implemented
Prior to
9/11 |
Implemented
After
9/11 |
Planning
to
implement |
No
plans to
implement |
| Required
all visitors to wear an identification badge. |
65%
|
11% |
7% |
17% |
| Required
all occupants to wear an identification badge.
|
58%
|
11%
|
10%
|
22%
|
| Restricted/Limited
visitor access to building. |
59%
|
14%
|
2% |
25%
|
| Stationed
security officers or persons to screen entry or
public areas. |
45%
|
15% |
1% |
39%
|
| Inspected
all briefcases, purses, packages or gym bags.
|
10%
|
4% |
1% |
85% |
|
Security
Measures
VEHICLES |
Implemented
Prior to
9/11 |
Implemented
After
9/11 |
Planning
to
implement |
No
plans to
implement |
| Towed
illegally parked vehicles |
62%
|
6% |
3%
|
29% |
| Verified
and investigated vehicles prior to entering parking
area. |
7%
|
9% |
1% |
83% |
| Restricted
or eliminated parking within close proximity of
the facility. |
9% |
11%
|
3%
|
77% |
| Constructed
secured guard posts. |
15% |
4% |
2% |
79% |
|
Security
Measures
OUTSIDE FACILITY |
Implemented
Prior to
9/11 |
Implemented
After
9/11 |
Planning
to
implement |
No
plans to
implement |
| Increased
lighting outside facility. |
59%
|
4% |
8% |
29% |
| Erected
barricades at building access points. |
8% |
9% |
5% |
78% |
| Erected
barricades/bollards around building perimeter. |
7% |
5% |
4% |
84% |
4. As a result of making recent security changes,
please indicate the approximate percentage change in
security costs for:
- 8% Staffing
- 13% New equipment
- 4% New construction
5. What is the overall percentage change you
have experienced in security costs since September 11?
6. Is your security:
- 24% Internal
- 29% Outsourced
- 47% Both
7. Since the reported cases of anthrax from
spores carried via the mail, has your organization's
mailroom initiated new security procedures?
- 85% Yes
- 12% No
- 3% Don't know
7a. If yes, which of the following have you
implemented recently?
- 86% Incoming mail is first reviewed to look for
suspicious characteristics.
- 65% Those handling mail wear gloves, masks and other
protective clothing.
- 27% Only scheduled mail and courier deliveries are
accepted.
- 19% No personal packages are shipped through the
mailroom.
- 18% All mail is safely opened prior to distribution
to the intended recipient.
- 15% Solicitations and non-core-business-related
mail are discarded.
- 11% Mail no longer comes directly to the mailroom,
but it is presorted off site or in a secured area.
- 6% Outsourced mail operations.
7. What is the gross square footage of your
facility(ies)?
- 5% Less than 50,000 GSF
- 13% 50,000 - 100,000 GSF
- 27% 100,001 - 250,000 GSF
- 20% 250,001 - 500,000 GSF
- 9% 500,001 - 750,000 GSF
- 7% 750,001 - 1,000,000 GSF
- 18% More than 1,000,000 GSF
10. How would you describe your facility(ies):
(choose one)
- 8% High-rise buildings (26 floors +)
- 23% Mid-rise buildings (7 - 25 floors)
- 69% Low-rise buildings (Up to 6 floors)
11. Is the facility you manage:
- 45% Owner occupied
- 32% Leased
- 23% A combination of owned and leased
12. What is the location of your facility(ies)?
- 39% Suburban
- 26% Downtown
- 10% Light Industrial
- 3% Rural
- 2% Other
13. Your industry:
- SERVICES 58%
- 10% Other Services
- 9% Insurance: Life/Casualty/Other
- 7% Data Processing/Information Services/E-Commerce
- 7% Health Care
- 4% Financial: Consumer/Commercial/Savings
- 4% Financial: Securities and Investment Services
- 4% Professional: Accounting/Law/Real Estate/Engineering/Architecture/Consulting
- 3% Energy-Related Utilities
- 3% Telecommunications
- 2% Entertainment/Media/Broadcasting
- 2% Trade: Wholesale/Retail
- 2% Transportation
- 1% Hotel or Hospitality-Related
- MANUFACTURING/PRODUCTION 20%
- 7% Other Manufacturing
- 4% Computer: Hardware/Software
- 3% Consumer Products/Food or Related
- 3% Electronics/Telecommunications Equipment
- 1% Aircraft /Industrial Equipment
- 1% Motor Vehicles
- 1% Chemicals/Pharmaceutical
- 0% Energy-Related, Mining or Distribution
- INSTITUTIONS 22%
- 5% Education
- 5% Govt. - City/County
- 3% Govt. - Federal
- 3% Govt. - State/Province
- 3% Research
- 2% Association
- 1% Religious
|
