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Profiles 2011 provides a general overview of the demographics and backgrounds of 4,600 professionals in the facility management field. Compensation data includes base pay and bonus information. Salaries are detailed for specific management levels, industry sectors, facility sizes and geographic areas throughout the United States, Canada and select countries around the world. The data has been summarized into several sections. Section One provides an executive summary, an overview of the respondents and their job responsibilities.
Section Two describes the various salary determinants such as job scope, industry, educational background, facility size, staff size and years experience which affect salary ranges. This section also contains the results of a regression analysis which explains the degree to which these determinants affect base pay.
Section Three contains detailed compensation data for each of the five management levels defined in the report and provides a primary reference for jobs of particular interest. This section includes base salary, benefits and total compensation detail. Section Four details base salaries for each of the geographic regions covered by this report.
In Section Five, readers will find eighteen generic facility management job descriptions related to operations and maintenance, real estate, project and contract management and administrative services. Also included in this section is a sample of job titles extracted from the thousands of titles contained within the IFMA database.
Summary Profile of Respondents
This report provides an overview of the work experience, job responsibilities, education, and demographics of over 4,300 facility management professionals. Facility management professionals are a diverse group, cutting across all levels of management, industries, and levels of education. The data suggests that an "average" or "typical" facility management professional would have a profile similar to the following:
- Male, 49 years old
- College-educated, with a degree in business, engineering or facility management
- Is employed internally as a facility, property, or asset manager
- Has 28 years of total work experience, with 16 years in facility management
- Has worked for his current employer for 11 years, 6 years in his current position
- Has seen his responsibilities increase over the past two years
- Works in middle management, responsible for managing supervisors, with a staff of one to five employees
- Is personally responsible for the entire facility space, managing multiple functions, including
operations, maintenance and energy management
- Manages over 1 million square feet, predominantly office space
Sample Chart

Table of Contents
| Executive Summary | 3 |
| Section 1: Profile of FM Professionals | 7 |
| | Country
Industry
Management Level
Job Function
Staff Size
Education
Demographics |
| Section 2: Compensation Factors | 19 |
| Section 3: Management Levels Compensation Rules | 29 |
| | Level 1 – Professional Specialist (Manage No employees)
Level 2 – Manage Employees, But Do Not Manage Supervisors
Level 3 – Manage Supervisor(s) Who Manage Others
Level 4 – Manage Two Or More Levels Of Supervisors
Level 5 – Senior Executive | |
| Section 4: Geographic Compensation Rules | 45 |
| | United States
Canada
International | |
| Section 5: Job Descriptions and Titles | 63 |
Methodology
A total of 4,353 facility managers completed the salary survey, and the results of which are detailed in this report. The data was collected from May 9, 2011 through June 20, 2011. A total of 4,636 invitees responded to the survey for an overall response rate of 18%. Of this group of respondents, 4,353 completed the entire survey for a final response rate of 17%. Respondents were given the opportunity to enter their compensation data in any currency they desired.
The report is available in print and electronic formats:
Print: http://www.ifma.org/pv/Core/Orders/product.aspx?catid=33&prodid=931
E-file: http://www.ifma.org/pv/Core/Orders/product.aspx?catid=33&prodid=985