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23 products
  • O&M Thumbnail

    Operations and Maintenance Benchmarks: International ...

    The 2017 IFMA O & M Benchmarking Report is a comprehensive study that presents the results of the latest Operations and Maintenance benchmarking survey of Facility Managers throughout the United States and Canada, and includes analysis of more than 2,000 responses and 98,000 buildings. The report presents benchmarks for janitorial, maintenance, and utility costs across a variety of demographic categories (facility size, setting, type, industry, climate zone, age, ownership, and occupant loads).  In addition, the report summarizes sustainable operations and maintenance practices, janitorial and maintenance staffing levels, and utility consumption.  New sections to this year’s report include security operations cost and staffing, FM supervisory trends, and typical FM department placement within the organizational structure.  Facility Managers can use the to report to conduct a variety of analyses to determine competitive performance standing and identify best practices in operations and maintenance. Report is based on 2016 data.

    $445.00
     Non-member
    295
    Member Price
  • outlook cover

    Facility Management Outsourcing: Current and Future T...

    Facility Management Outsourcing: Current and Future Trends is the most in-depth research that IFMA has ever performed on the subject. This 10-month research consisted of an exhaustive literature review, interviews of global leaders, a study of the largest outsourcing companies, and a quantitative survey of over 1,100 IFMA members.

    This benchmark study provides current information and industry forecasts for facility managers (FMs), property managers, outsourced service providers (OSPs), consultants and vendors in the FM industry.

     Some of the key findings of the study include:

    • FMs currently spend nearly 30% of their time working with outsourcing companies and expect this time commitment to increase
    • Due to complex and competitive markets, companies are seeking more specialized services that OSPs can provide
    • Both FMs and OSPs rated their experience of working together as positive to very positive, and they both agreed that technology integration is a top priority
    • A low percentage of FMs are involved in outsourcing contract negotiations and establishing performance expectations, but believe that it is very important
    • A low percentage of outsourcing contracts specify clear outcome performance measures and key-performance indicators
    • The state of current and future skilled labor is concerning because the majority of FMs are not actively pursuing succession planning. The FMs say that they can overcome any shortage by outsourcing. The majority of OSPs say they are just beginning their succession planning.
    • OSPs are much more positive about the future of outsourcing than FMs

     The study also includes outsourcing tools that could help organizations determine their best mix of in-house and outsourced services for optimal performance.

    $445.00
     Non-member
    295.00
    Member Price
  • Research-Report-#-37

    Distributed Work Revisited

    The increased participation in distributed work strategies has led to inconsistent terminology used in this arena. Distributed Work Revisited, Research Report #37, documents trends in on-site and off-site distributed work strategies, and further explores the operations and change-management activities required to support these strategies over time. It includes survey data from 538 companies, primarily across North America, including services, manufacturing, and institutional organizations. It also includes more detailed case study information from eight organizations representing a diversity of industries, primarily corporate. This report provides insights into what facility managers can do to roll out, measure and improve distributed work within their organizations. It will help them understand how distributed work strategies have evolved over the last five years, recognize key elements important for a successful implementation of distributed work program and realize ways that distributed work programs might be rolled out or improved in any given organization.
    $95.00
     Non-member
    85
    Member Price
  • Applying What Scientists Know about WHERE and HOW Peo...

    The International Facility Management Association’s (IFMA) Workplace Evolutionaries (WE) and the IFMA Foundation present a definitive workplace strategy guide, “Applying What Scientists Know about WHERE and HOW People Work Best” by Dr. Sally Augustin. Workplace strategies are a frequent topic of lively debates rooted in strong opinions. This comprehensive repository of research organizes the tremendous body of empirical study that has been conducted in the social and physical sciences which is applicable to workplace managers and designers.

     Workplace strategies are often presented in simple black and white.  For example, which is better, open office layouts or private offices? For facility management professionals, the answers to these questions should almost always be it depends. What are you hoping to achieve? What is your work culture like? How do your people work? Using the built environment as a tool to achieve specific goals has been the subject of a great deal of academic and professional research. This guide is a roadmap to help answer the only question that really matters: what workplace strategy is right for my organization?

     This more than 50-page report includes relevant excerpts from studies, reports and articles that can be easily referenced by facility management professionals. Full bibliographical information is included for each excerpt.

     The report was published with support from Nancy Johnson-Sanquist, IFMA Foundation Knowledge Management Committee Chair, WE Sr. Advisor, and IFMA Research Committee member and the sponsorship of the IFMA Corporate Facilities Council (CFC) and Kimball Office. Without their financial support this publication would not be possible.   


    $24.95
     Non-member
    24.95
    Member Price
  • High Stakes Business: People, Property and Services F...

    IFMA's High Stakes Business: People, Property and Services (Facility Management Perspectives on Emergency Preparedness and Business Continuity in North America) is a look at the growing necessity of emergency and business continuity planning as a strategic priority — one which provides a unique opportunity for facility managers to establish valued partner status in ensuring organizational resiliency and longevity. This report considers results from the IFMA 2014 Business Continuity Survey and Research Forums on emergency preparedness and business continuity.

    Click here to access an executive summary of the report.

    Emergency Preparedness and Business Continuity are critical and complex tasks that affects all facets of commercial and institutional facilities are central to FM worldwide.  This publication provides practical guidance to facility professionals in order to develop plans that will best equip their organizations to resume normal operations as quickly as possible after disaster strikes.”   

    Stephen Ballesty, IFMA Board of Directors, IFMA Research Committee Chair, Director, Head of Advisory, Head of Research | Rider Levett 

    This report is sponsored by RLE Technologies and commissioned by the International Facilities Management Association (IFMA) to help its members navigate the challenges, and identify trends and practices in the area of emergency preparedness and business continuity. Discussions and results from the IFMA Emergency Planning and Business Continuity Research Forums, along with the IFMA 2014 Business Continuity Survey form the basis of this paper. Survey results are included within the appendix section. 

     


    $90.00
     Non-member
    90
    Member Price
  • Facility Management Trend Report – Emerging Opportuni...

    Through the creation of the Facility Management Trend Report: Emerging Opportunities for Industry Leaders, IFMA continues to advance the progress of the profession by conducting research that puts a spotlight on the value FM brings to the global economy, while strengthening the knowledge, skills and capabilities of FM professionals. The report focuses on opportunities to share best practices, ideas and collaboration via three key action areas: Leading the Conversation, Speaking the Right Language and Building the Future of FM.  This report highlights areas where FM leadership needs to flex and evolve to continually demonstrate FM's relevancy in the ever-changing workplace.

     

    Note: This is an e-file download. After purchasing, you can download your e-file by clicking on My Downloads.


    $120.00
     Non-member
    120
    Member Price
  • Benchmarks V: Annual Facility Costs e-file

    IFMA Research Report #30

    Your source for budgeting and resource allocation!

    Pressured to reduce costs? This handy 60-page report provides a comprehensive picture of common facility expenses across a wide range of building types and industries. Evaluate your operating expenses, compile and preserve your budget with IFMA's Benchmarks V Research Report. 

    Data collected from more than 1,000 facilities. Includes annual costs for

    • Housekeeping
    • Maintenance
    • Utilities
    • Environmental health and safety
    • Space planning
    • Leasing
    • Security 
      and more!

    By using the easy-to-read charts, you will be able to compare your facility's performance to those of similar size and shape.

    Note: This is an e-file download. After purchasing, you can download your e-file by clicking on My Downloads.

    $60.00
     Non-member
    60
    Member Price
  • Legal Industry Council of IFMA Benchmarking Report 20...


    The go-to resource for managing legal firm space! Explore the results of a comprehensive benchmarking study of major legal firms. Topics include: chargebacks for services, amenities, disaster recovery, security, office/furniture standards, support space/services, catering and outsourcing. E-file download.
    $50.00
     Non-member
    50
    Member Price
  • Workplace Strategy Summit 2012: Research in Action e-...


    Proceedings from the Workplace Strategy Summit 2012 held at Cornell University September 5-7, 2012. Edited by Michael Schley.

     

    Note: This is an e-file download. After purchasing, you can download your e-file by clicking on My Downloads.


    $19.95
     Non-member
    19.95
    Member Price
  • O & M Benchmarks for Health Care Facilities Report 2....


    This collaborative benchmarking study between IFMA's former Health Care Council and American Society of Healthcare Engineering (ASHE) provides operations and maintenance data for acute care hospitals, medical centers, critical access hospitals and rehabilitation centers in Canada. Utility, maintenance, environmental services, waste and linen service costs are captured, broken out annually by dollar per square foot and dollar per adjusted discharge.  Staffing data and energy consumption data included. 

     

    Note: This is an e-file download. After purchasing, you can download your e-file by clicking on My Downloads.


    $128.00
     Non-member
    128.00
    Member Price
  • O & M Benchmarks for Health Care Facilities Report 2....

    This collaborative benchmarking study between IFMA's former Health Care Council and American Society of Healthcare Engineering (ASHE) provides operations and maintenance data for acute care hospitals, medical centers, critical access hospitals and rehabilitation centers. Utility, maintenance, environmental services, waste and linen service costs are captured, broken out annually by dollar per square foot and dollar per adjusted discharge. Staffing data and energy consumption data included.
    $128.00
     Non-member
    128.00
    Member Price
  • Facility Management Staffing Report e-file

    To help facility managers gauge if they are applying sufficient resources to the facility management function, IFMA conducted a survey of over 1,400 professionals to assess staffing levels for professional, skill trade and non-skilled FM positions. The intent of this study was to measure total staffing levels and to identify factors that drive staffing--such as industry sector, size and type of space managed, outsourcing practices, employee turnover and location.

    Also included:

    • A ratio of FM staff to square footage managed
    • Pay Practices
    • Estimate: Total U.S. Facility Management Professionals
    • Overall Staffing Levels
    • Staff Composition
    • Detailed Professional Staff Breakdown
    • Recent Changes
    • Salary Changes and Basis
    • Outsourced Functions 
    Note: This is an e-file download. After purchasing, you can download your e-file by clicking on My Downloads.

    $70.00
     Non-member
    70
    Member Price
  • Work on the Move: Driving Strategy e-file

    Work on the Move helps facility managers prepare for the future of work.  The book examines the forces driving workplace change and its effects on facility managers.  The chapters provide tools to show FMs how to become more strategic and lead change in the workplace.  The book includes innovative, forward thinking case studies from around the globe and provides practical tools allowing facility managers to develop workplace strategy from idea, to implementation, to measurement.  Produced by the IFMA Foundation, Work on the Move, is the collaborative effort of 22 international workplace experts. The book discusses new technologies, social trends, the impacts of flexible work, and the ability to work anywhere as some of the factors changing today's work environment. 

    Note: This is an e-file download. After purchasing, you can download your e-file by clicking on My Downloads.

     



    $29.95
     Non-member
    29.95
    Member Price
  • Work on the Move: Driving Strategy and Change in Work...

    Work on the Move helps facility managers prepare for the future of work. The book examines the forces driving workplace change and its effects on facility managers, providing tools to show FMs how to become more strategic and lead change in the workplace. The book includes innovative, forward thinking case studies from around the globe and provides practical tools allowing facility managers to develop workplace strategy from idea, to implementation, to measurement. Produced by the IFMA Foundation, Work on the Move is the collaborative effort of 22 international workplace experts. The book discusses new technologies, social trends, the impacts of flexible work, and the ability to work anywhere as some of the factors changing today's work environment.
    $59.95
     Non-member
    $59.95
    Member Price
  • Facilities Management Outsourcing e-file

    An update to a popular IFMA report, Facilities Management Outsourcing: An Overview of the Industry and Its Largest Companies is a must-have for any facility professional. There has been substantial growth in FM outsourcing in recent years. This report, revised in 2012, provides an overview of the FM outsourcing market, along with size estimates and areas of growth. The electronic report profiles 48 of the largest companies that compete globally in this market, including engineering and construction, facility services, real estate, property management and janitorial services firms. Authored by Jeffrey Campbell, chair of the Facility and Property Management Program at Brigham Young University, this report addresses the current and future state of FM outsourcing, and reasons why organizations choose to outsource their FM operations. 

     

    Note: This is an e-file download. After purchasing, you can download your e-file by clicking on My Downloads.


    $95.00
     Non-member
    95.00
    Member Price
  • Distributed Work: Research Report #31 e-file

    Distributed work is a catch-all phrase for work that is spread amongst distributed teams, in variable locations and at varying times.  This IFMA study explores the prevalence, breadth of implementation and the key benefits, impediments and issues pertaining to implementing distributed work strategies.  The report consists of survey findings collected from 900 facilities, along with case studies of 10 innovative organizations including General Dynamics, Microsoft, BP and Sprint Nortel.  Learn about the amenities and technology that support these settings and the tools and metrics used to measure their success.


    Note: This is an e-file download. After purchasing, you can download your e-file by clicking on My Downloads.


    $60.00
     Non-member
    60.00
    Member Price
  • Facility Management Forecast - 2011

    Findings from the 2011 forecast will help your organization to chart a course for the future. Gaining a better understanding the 10 identified trends will help you to succeed in your career by identifying industry patterns to look for, the skill sets to work on and where to allocate your resources.

    $19.99
     Non-member
    $19.99
    Member Price
  • Facility Management Forecast - 2011 e-file

    Findings from the 2011 forecast will help your organization to chart a course for the future. Gaining a better understanding the 10 identified trends will help you to succeed in your career by identifying industry patterns to look for, the skill sets to work on and where to allocate your resources.

     

    Note: This is an e-file download. After purchasing, you can download your e-file by clicking on My Downloads.


    $19.99
     Non-member
    19.99
    Member Price
  • Operations & Maintenance Benchmarks, Research Report ...

    Operations and Maintenance Benchmarks is IFMA’s largest and most comprehensive benchmarking report to date. Janitorial, maintenance and utility costs are broken out on a dollar per square foot basis. Compare facility operating cost by industry, facility use, climate zone, geographic region and many other breakdowns. In addition to costs, find relevant data pertaining to utility consumption, housekeeping and maintenance staffing and practices. A must have resource for budgeting and contract requirements.

     

    Note: This is an e-file download. After purchasing, you can download your e-file by clicking on My Downloads.


    $70.00
     Non-member
    70.00
    Member Price
  • Workplace Amenities Strategies, Research Report #36 e...


    A comprehensive report that covers amenities in the workplace and provides data on amenities offered food and refreshment, gathering and collaboration, fitness and recreation, work-life balance, commerce and information centers. Workplace Amenities Strategies also contains case studies of major organizations and illustrates how companies can use amenities to attract and retain employees, generate revenue, increase productivity, and how different amenities impact the workplace as well as which amenities are right for each work environment. A total of 848 facility managers completed an online survey about facility amenities, the results of which are detailed in this report. The data was collected from Feb. 7 through March 5, 2012. Sections include: Amenities Offered, Food and Refreshments, Gathering and Collaborations, Fitness and Recreation, Work-Life Balance, Commerce, Information Centers and Case Studies. E-file download.
    $95.00
     Non-member
    95.00
    Member Price
23 products