The Human and Environmental Factors
Competency Course
Facilities contribute to organizational performance
and the quality of work life of employees. This means
facilities affect the health, safety, performance, comfort,
satisfaction, and morale of individual employees and
the organization as a whole. Facilities also affect
the environment.
In addition to ensuring the comfort and productivity
of building occupants, you also need to provide safety.
Part of ensuring peoples' safety involves being prepared
for and knowing how to respond during an emergency or
disaster. You will learn how to anticipate the events
that require documented response and recovery plans,
and how to prepare for these events to safeguard the
business.
Learning Objectives
Part 1: Health, Safety, Security, and Quality
of Work Life
To provide spaces that are conducive to work, you first
need to address basic human and environmental factors,
such as temperature, light, sound, air quality, ergonomics,
aesthetics and psychosocial dynamics. In this course,
you will learn how to control these factors to create
optimal work environments that are comfortable and secure.
Objectives include:
- Develop and implement practices that assess potential
human and environmental hazards and eliminate them
before they become a problem
- Understand the six basic human and environmental
factors that affect work quality: light, sound, temperature
and relative humidity, air quality, spatial layout
and ergonomics, aesthetics and psychosocial dynamics
- Implement practices and policies that assure that
the facility and its operation comply with laws and
regulations
- Design training to maintain safe and effective use
of the facility
Part 2: The Environment, and Organizational
Effectiveness
As a FM, it is your responsibility to identify environmental
factors critical to your particular organization, locale
and industry, and develop programs to ensure that a
facility is in compliance with laws and regulations.
Objectives include:
- Direct the development and administration of environmentally
conscious programs
- Monitor information and trends about human and environmental
factors
- Conduct due diligence studies before leasing, purchasing
or sale of property to identify environmental impact
- Communicate the importance of office quality with
organizational decision-makers and make building occupants
aware of environmental issues
Part 3: Emergency Preparedness: Define, Reduce,
Prevent and Eliminate the Probability
Emergencies can put a community, people, facilities,
services, equipment, and materials at risk. Although
emergencies cannot be anticipated, they can be planned
for. Objectives include:
- Define types of emergencies
- Conduct a risk assessment to identify emergency
preparedness needs
- Analyze risks and exposure
- Conduct a vulnerability assessment
Part 4: Emergency Preparedness: Plan, Prepare,
Respond and Recover
Emergency plans have many components. They need to be
all encompassing. The best emergency plan is one that
is comprehensive, tested and continuously monitored.
Objectives include:
- Identify key components of an emergency preparedness
plan
- Develop plans for emergency response
- Identify which emergency training programs are needed
and establish programs for their regular update
- Develop a disaster recovery plan
- Review of all current emergency systems and procedures
- Preparation of building users for emergencies and
business continuity
On-site
Registration dates.
View instructions for online version of course.
On-Site Course Length: 2 days
Cost: IFMA Members $495 (U.S.); Nonmembers $695 (U.S.)
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