Online Learning Center Course Authors

Brent Anderson
Mr. Anderson is principal in Pathway Consulting, a consulting firm that offers a set of simple system leadership tools that facilitate client efforts to: formulate and deploy business strategy, design high-performing business processes, retain clients and employees, distill clear leadership information systems, and achieve Baldridge and ISO quality certification. Brent has taught human and environmental factors, and operations and maintenance in Brigham Young University's FM bachelor's degree program. He is the author of IFMA's Quality Assessment and Innovation Competency Course as well as co-author of the Technology Course and the FM Edge workshop Leading the Sustainable Revolution. His FM consulting clients include Sodexho, IFMA and Facility Engineering Associates.

Jeffery L. Campbell, Ph.D
Dr. Campbell is the chair of the facility management program at Brigham Young University in Provo, Utah. He has more than 20 years of experience in construction and facility managing and is a licensed general contractor and real estate broker. Dr. Campbell is the president of the IFMA Educators Council, and serves on the awards of excellence committee for educators. He has authored numerous articles and books in the field of facility and construction management. Dr. Campbell speaks regularly at national conferences including IFMA's World Workplace, Associated General Contractors, National Association of Home Builders. He has also done significant research and training for such groups as (APPA) Association of Higher Education, The Church of Jesus Christ of Latter-day Saints, Sodexho Marriott, Associated Builders and Contractors. Dr. Campbell was awarded the IFMA Distinguished Educator of the Year award in 2000, and he is the author of IFMA's Real Estate Competency Course.

Rich Fanelli
Mr. Fanelli is the principal of Fanelli McClain Design studios Inc. in Fairfax, Va., and he has been managing large and small, local and national projects for more than 25 years. Mr. Fanellis wrote and has taught IFMA's space planning and project management course for several years. He is a contributing author for several facility management textbooks and currently serves as a faculty member for George Mason University's facility management certificate program. He is the co-author of IFMA's Planning and Project Management Competency Course.

Christopher P. Hodges, P.E., CFM
Chris Hodges is a founding Principal of Facility Engineering Associates (FEA). Mr. Hodges leads FEA’s staff of engineers, architectural engineers, building surveyors, and facility management professionals in the development and implemented numerous technological tools for Capital Program Management (CPM), Computer Aided Facility Management (CAFM), and Computerized Maintenance Management Systems (CMMS).
He earned his Masters Degree in Materials Science and Engineering from John Hopkins University, and Bachelor of Science Degree from Clarkson University. With over 24 years of experience, he has practiced in the facility management area since 1979, performing building audits, organizational evaluations, and training of management and engineering staff in all aspects of building operations. He has also authored and presented papers nationally and internationally for the Association of Higher Education Facilities Officers (APPA), American Society for Testing and Materials (ASTM), the 8th and 9th International Conference for Durability of Building Materials (8dbmc and 9dbmc), Metalcon and others. He also serves as a faculty member on the George Mason University (GMU) Certificate Program in Facility Management, and teaches Operations and Maintenance, Project Management, and Building Technology.

Mike Hoots
Mr. Hoots heads his own consulting firm, The Facilities Solutions Center (FSC), and has more than two decades of detailed, comprehensive, supervisory experience managing major facility systems and services. He currently serves as an associate professor and program coordinator at Colorado State University-Pueblo (CSU-Pueblo) in Pueblo, Colo. His duties include developing curriculum and providing instruction in the university's facilities management program, officially recognized by the International Facility Management Association (IFMA) in 1996. He is the author of IFMA's Finance Competency Course.

Jon Hosford
John is President of Innovative Technology Services Corporation, a consulting firm that provides software, data migration, application development and integration services to a wide variety of private sector and government clients. Among them are IBM, NASA, Internal Revenue Service, ProAd Group, Dominion Resources. Mr. Hosford earned a Bachelor of Arts at Hobart College. Mr. Hosford has over fifteen years of project management and leadership experience in technology rich environments. He has worked as the CLP Lotus Notes System Administrator(R4/R5) /CLP Lotus Notes Application Developer(R4/R5) and IBM e-Business Solutions Advisor / Certified Lotus Notes Instructor. Mr. Hosford has extensive background as an IT partner with facility professionals and has the unique ability to bridge both disciplines. Additionally, he is a skilled meeting facilitator, project manager and presenter.

Scott Hulick, CFM
Scott is the Program Director and Instructor of the Facility Management Department at George Mason University. His tasks include marketing, course design, program management and university liaison of this successful certification program over the past two years. He earned a Master of Public Administration at George Washington University and a Bachelor of Arts at Eastern New Mexico University. Mr. Hulick has been a part - time instructor over the last eleven years in the Certification Program in Facility Management, developing and teaching courses in Communications, Theories of Facility Management, Principles of FM, Financial Management for FMs, Project Management, Administrative Services and Managing Quality Facilities.

Glin Jay, CFM
Glin Jay is a Certified Facility Manager, project management professional and seasoned engineering consulting professional with more than 25 years experience in assessing, planning, designing, constructing, commissioning and managing facilities and their infrastructure systems. He currently provides leadership for the Dallas office of Sebesta Blomberg & Associates which provide professional services for commissioning, LEED Certification administration, facility services consulting, strategic asset management, project management, building systems analysis, engineering design and energy/utility evaluation and management. In the last five years, Mr. Jay has developed and delivered more than 120 professional development workshops and 165 keynote addresses supporting the facility management profession. He is the author of IFMA's Leadership and Management Course.

Diane H. MacKnight, CFM
Diane is the President of MacKnight Associates. Ms. MacKnight earned a Bachelor of Arts at Mary Washington College. With over 25 years of experience, Ms. MacKnight has worked with major media companies, financial institutions, healthcare and other corporate clients. Ms. MacKnight is a recognized national expert in the field of Real Estate and Facility Management. She specializes in the areas of organizational assessment, strategic and tactical facility planning, project management, operational analysis and process improvement. She is an adjunct faculty member in George Mason University’s esteemed Professional Facility Management Certificate Program. Ms. MacKnight is past Chair of the International Facility Management Association (1993) and Past President of the Capital Chapter of IFMA (1987). In addition, Ms. MacKnight is a frequent speaker to professional associations on topics of interest to architects, facility managers and real estate professionals.

Jon E. Martens, CFM, CFMJ
Jon is a principal with JEMCOR, LLC, a facilities management, education and consulting firm founded and headquartered in Santa Rosa, CA since 1999. Mr. Martens received a B.S. in Business Administration from the University of Wisconsin and conducted studies on his MBA at St. Ambrose University. Mr. Martens is an instructor with UC Berkeley’s Continuing Education program and has conducted seminars and presentations to companies and groups on the dimensions and challenges facing facilities professionals. The majority of Mr. Marten’s background has been in the private sectors of manufacturing and facilities management with companies such as International Harvester Co. (now Navistar), Frito-Lay, Inc. His public sector background was with the U.S. Navy. He is the author of the CFM Exam Review Workbook, a mentor to many candidates for the CFM exam and has had extensive experience reviewing exam questions.

William K. Miller, CFM (Kirt)
Kirt Miller, CFM is graduate of Virginia Tech with a Bachelor of Architecture (B. Arch.) degree and was employed in the real estate organization of Verizon Communications for 25 years. He has extensive background in planning, project management, and the design and construction of administrative office as well as specialty purpose telecommunication facilities. Kirt has been a member of the International Facility Management Association since 1985, is a past IFMA Capital Chapter President as well as past IFMA International Board member. He is also an instructor in the George Mason University Facility Management Certificate program, and an author and instructor for IFMA’s educational offerings. Kirt is currently working as a consultant specializing in corporate real estate and resides in Arlington, Virginia.

Anne M. Moser, FMP
Anne is a Facility Management Consultant at Facility Engineering Associate, P.C. (FEA). She earned a Bachelor of Science degree in Facilities Management from Brigham Young University (BYU). During her study at BYU, Ms. Moser was responsible for projects including a custodial safety analysis with ManageMen for Boeing, Sandia National Laboraties, and the University of New Mexico; facility market research for VFA and Aramark; and a capital needs analysis for BYU. Ms. Moser was the recipient of the 2003 IFMA Antron Scholarship and is a past secretary/treasurer for the Brigham Young University Student Chapter, Student Chapter of the Year (2001, 2002).

Jim Whitaker, P.E.
Mr. Whitaker is an Associate of Facility Engineering Associates, P.C. (FEA) and leads the Facility Management Consulting Services Group. He earned his bachelor's of science in civil engineering from the University of Vermont and his master's of science in civil engineering from the University of Colorado. During his 15 years in the facility industry, Mr. Whittaker has managed numerous noteworthy projects in the U.K. and throughout the United States. He is a Registered Professional Engineer in the Commonwealth of Virginia, Maryland, Pennsylvania and the District of Columbia, and shares his knowledge as an adjunct faculty member in George Mason University's FM program. He is the co-author of the Technology Competency Course.