Full Program

Best Practices Forum | Wednesday, Feb. 27, 2008
A dynamic discussion in which the participants provide all of the material

Handouts

7:00 a.m. – 8:00 a.m.
Registration

8:00 a.m. - 8:15 a.m.
Introductions

8:15 a.m. - 8:45 a.m.
Data, Decisions and Dashboards
George Lohnes, Vice President
Marketing, UGL Unicco
By using contemporary technology that is available now, you can convey information, make decisions, and make everyone's life easier.

8:45 a.m. - 9:45 a.m.
Strategic Facility Planning: Linking FM to Strategy
Kurt Neubek, CFM, FAIA, FHFI, LEED®; Page Southerland Page, Houston, Texas
Do your facilities support or hinder your organization's strategic plan? Is the supply of facilities in step with demand or does it lag behind, leading to reactionary crises? Proactive facility management is only possible when facilities are fully aligned with an organization's strategy. This session explores how facility planning can link with organizational strategy and reviews a wide range of case studies from corporate, education, health care and other sectors. Learn from others' tough lessons and gain an understanding of best practices in strategic facility planning. Credit: 0.1 CEU

10:00 a.m. - 11:00 a.m.
FM Triage: A Better Process for Project Ranking and Selection
James B. Clayton, PE, Principal, CALIBRE Systems Inc.; Albert Antelman, RA, Consultant, Naval Facility Engineering Services Center
Learn how “FM Triage” harnesses the powerful principles of operational risk management to optimize project selection for funding, while also reducing cost of data collection and management. The result is a knowledge-based, credible and relatively low-cost process for ranking and selecting repair/replacement projects to best support the organization in a limited resource environment. This risk-based process can be used to credibly justify budgets, allocate funds, determine project ROI, assess performance and screen out low-risk candidate projects. The session includes a one-hour morning presentation and an optional one-hour afternoon hands-on workshop for those who want to learn more about the practical aspects of using FM Triage. Credit: 0.1 CEU

11:00 a.m. – noon
Achieving Indoor Air Quality That Your Customers Rave About!
Travis West, CIEC, BAQ Inc., Houston, Texas
Today's new buildings consider the consequences of design, operations and maintenance on indoor environmental quality; however, what do you do if your property was built prior to our focus on LEED® and its influence on one or another of these items? This program will discuss the kinds of decisions needed when new construction is considered. The goal is to help you implement effective strategies that can be used when a building is not LEED® certified, yet your occupants insist on services to improve workplace satisfaction, worker productivity and building performance. Credit: 0.1 CEU

1:00 p.m. - 3:00 p.m.
Best Practices Sessions

3:00 p.m. - 5:00 p.m.
Facility Tour
Sold Out!

University of Texas M.D. Anderson Cancer Center
Texas Medical Center, Houston, Texas
*If you plan to attend this tour, please be sure to check the box for this tour on your registration form.
In 2007, U.S. News and World Report’s “America’s Best Hospitals” survey ranked M.D. Anderson as the top hospital in the nation for cancer care. M.D. Anderson has achieved the top ranking five times in the past eight years and has ranked as one of the top two hospitals for cancer care for 18 years, since the magazine began its annual survey in 1990.

With faculty and staff working in more than 25 buildings in Houston and Central Texas, M.D. Anderson is one of the largest cancer centers in the world. The physical plant includes an inpatient pavilion with 521 beds, five research buildings, three outpatient clinic buildings, a faculty office building, a proton radiation clinic building and a patient-family hotel. An ongoing expansion of Alkek Hospital will accommodate about 300 additional inpatient beds, adding nine floors to its current 12.

Management Summit | Thursday, Feb. 28, 2008
Management Training Geared Exclusively Toward Facility Professionals

Handouts

7:30 a.m. – 8:30 a.m.
Registration

8:30 a.m. – 9:45 a.m.
Opening Keynote Address

Leading and Managing Cross-Cultural Communications
Sharon A. Wulf, Ph.D., Enterprise Systems, Framingham, Mass.
Today’s business climate requires managers to conduct business in an increasingly diverse environment. Whether operating in the United States or abroad, managers need to effectively lead and manage people who represent different cultures and customs. In this keynote address, Sharon A. Wulf provides tools and techniques to manage cross-cultural, cross-generational communications, while also focusing on organizational goals and strategic objectives. Tailored for higher level managers and corporate leaders, this address helps you strengthen critical thinking skills in order to sharpen your leadership power in order to align your company’s ultimate strategic objectives to achieve business results. Credit: 0.1 CEU

9:45 a.m. – 10:15 a.m.
Networking Break

10:15 a.m. – 11:45 a.m.
Breakout Sessions

Milliken & Co.: The Journey of Quality, Safety, Sustainability and Ethical Practices
Russell Grizzle, President, Milliken Floor Covering, LaGrange, Ga.
Gain valuable insight into one company’s efforts to integrate quality, safety, sustainability and ethical practices into its business culture, and discover how these four movements have affected Milliken & Co. over the last 40 years. These efforts are core principles of the Milliken culture, dating back to 1865. Milliken & Co.’s achievement in all four areas—particularly in the Floor Covering division—has been recognized globally. Milliken & Co. has been named one of the “World’s Most Ethical Companies” by Ethisphere Magazine, a national publication dedicated to illuminating the important correlation between ethics and profit. See how Milliken’s commitment to its core principles has resulted in positive public perception of the company. Credit: 0.1 CEU

Leadership Skills: Using Your Insight to Lead Strategic Issues
Sharon A. Wulf, Ph.D., Enterprise Systems, Framingham, Mass.
Do you play-to-play or play-to-win? Acquire tools and techniques for specific ways to enhance and strengthen your persuasion skills. This session addresses leadership tactics to ensure your individual competitiveness. Learn specific influential tactics and how to use them to pinpoint strategic issues. Designed for those who want to enhance their leadership skills, this session will help you develop a high-level action plan to strengthen your decision making and risk taking skills. Credit: 0.1 CEU

11:45 a.m. – 1:00 p.m.
Networking Lunch

1:00 p.m. – 2:30 p.m.
Breakout Sessions

Core Competencies for Facilities Asset Management: Transformational Strategies
James P. Whittaker, CFM, PE, Facility Engineering Associates, Fairfax, Va.
Almost every institution, organization and agency faces an increasing array of challenges to effectively manage facilities in a manner required to accomplish its mission. Shrinking budgets, increasing operations and maintenance costs and a facility workforce quickly approaching retirement without equally qualified replacements call for new approaches. This session presents the findings of a recent study conducted by the National Research Council (NRC). “Core Competencies in Federal Facilities Asset Management Through 2020: Transformational Strategies,” provides recommendations and strategies to address these challenges and help ensure effective federal facilities asset management over the next 15 years. Credit: 0.1 CEU

Getting Great Results: Turning Talent Into Performance
Garrison Wynn, Wynn Solutions, Houston, Texas
Results from the largest management survey ever conducted are presented, along with real-life management and leadership solutions to get the most from your people, regardless of their skill level. Learn how to manage your ego-driven top producers; learn how to listen like leaders and make your people feel heard; learn how to hire for talent and turn it into top performance; learn how to create a culture of excellence with your most promising people; and learn how to help your low performers fight their way to the middle. Credit: 0.1 CEU

2:30 p.m. – 3:00 p.m.
Networking Break

3:00 p.m. – 5:00 p.m.
Facility Tour
Sold Out!

Great Leadership in Practice
BP, Houston, Texas
*If you plan to attend this tour, please be sure to check the box for this tour on your registration form.
The facility tour of BP will focus on the philosophy, strategic thinking and strategic plan of the company. It will incorporate aspects of the recent master planning and redesign of the campus using Gensler as the lead architect. In addition to showing attendees the layout and design of the facility, the tour will also explain BP’s strategic plan for the Westlake Campus Redevelopment Project (including BP's LEED® Platinum Trader Building), and aspirations for commercial development on the western end of its expansive campus. Members of the design, construction, facilities, operations and/or maintenance teams will be available to answer questions.

6:00 p.m. – 7:30 p.m.
Networking Reception

IFMA Leaders Conference | Friday, Feb. 29, 2008
Leadership Training for IFMA Chapter & Council Officers

Handouts

7:30 a.m. – 8:30 a.m.
Registration

8:30 a.m. – 9:00 a.m.
Opening Remarks
Strategic Planning & the Balanced Scorecard

9:00 a.m. – 9:45 a.m.
Chapter & Council Leader Panel Discussion
Strategic Planning

10:00 a.m. – 10:50 a.m.
Stakeholder Breakout Sessions

• Succession Planning Workshop: Your chapter or council needs a succession plan! Acquire tips, tools and resources to develop leaders and ensure the future of your chapter or council.
• Putting Your Best Foot Forward: Tips for conducting and participating in expos and tradeshows will be presented.
• Raising Your Profile: An essential Public Relations Workshop for chapter and council leaders.

11:00 a.m. to 11:40 a.m.
Strategic Facility Planning – A presentation on IFMA’s initiatives in this area by Gary Broesma, IFMA’s Chair and David Brady, IFMA’s President and CEO

11:40 a.m. – 12:30 p.m.
Networking Lunch

12:45 p.m. – 1:45 p.m.
Stakeholder Breakout Sessions

• IFMA E-networking: Leverage the next best thing: social networking technologies. IFMA staff will show leaders new resources available to councils (and chapters) that can improve the connection between members.

Recommended for councils and for chapters that have geography issues

• What Your Members Aren’t Telling You: Best Practice Sessions, Research and Surveys.
• 20 Tips to Grow Your Membership: Ideas and proven strategies to help you increase membership.

2:00 p.m. – 5:00 p.m.
Creating Our Next Traditions: The Challenge of 21st Century Association Stewardship
Speaker: Jeff De Cagna, Chief Strategist & Founder, Principled Innovation LLC

If associations are going to discover sustainable success in the years ahead, staff and volunteer leaders will need to think very differently, both about the nature of their enterprises and the roles they play within them. Our community must rely on forward-looking leaders to recognize a new way of thinking about tradition—we can only honor the past by creating the future. Led by an association community thought leader who is also a senior association volunteer, this session will invite you to embrace the shifting responsibilities of association stewardship, and inspire you to accept the challenge of adopting and acting within a new mindset as you serve IFMA. This interactive session will be filled with ideas on how to enhance your personal impact as a leader. It will help you build stronger leadership teams and identify and develop new leaders so that you can prepare for the future.