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Knowledge Base

Chapter How Are You Email

Tips for Using the How are you doing? E-mail
The How are you doing? e-mail is used to check in on members and to ask for any comments, suggestions, or questions for the chapter.

  • Send this letter to ​current members ​once a year. Your chapter administrator and leaders with report access can run the “Members” report within the members-only area of www.ifma.org to identify these members.
  • Personalize this letter with information about specific chapter benefits. Be sure to include information about the next chapter event.

  • Be sure to track any feedback your chapter members give you. Track responses from members so that you are able to see if there are any trending issues or concerns that the chapter can address.