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FM Knowledge Center

Introducing IFMA's new FM Knowledge Center.

This online portal will serve as your go-to source for education on all things FM. Take advantage of educational courses, white papers, On Demand recordings, webcasts and much more.

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Event Calendar

World Workplace Asia
Conference & Expo

25-27 July 2012 — Singapore

Be part of this valuable platform for dialogue on FM issues and trends in Asia. Learn more»

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Communication

Course - Overview

You convey a certain image of yourself every time you express yourself-whether it's through the written or spoken word. The type of image you convey not only influences how people think of you, it also influences what they do for you, and in today's collaborative work environment you must work through others and with others to accomplish almost anything.

Learn how to make your first impression your best impression—powerful and positive. You have to know how to lead, inspire, coach and counsel people. This course will cover the entire range of communication, from interpersonal communication to the latest in communication technologies.


Instructor-led Workshop

There are no upcoming instructor-led workshops scheduled for this topic.


Self-study: Online Course

The online course is located in the FM Knowledge Center.

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