Community Medical Center Replaces Paper Process with Computerized Preventative Maintenance Solution

Corrigo, Inc., a leading provider of on-demand service management solutions, announced that Community Medical Center, a critical access hospital that offers a full range of services, has deployed Corrigo, an on-demand, work order maintenance management system in its 35-bed hospital in Falls City, Neb. and at a satellite, community health clinic in Humboldt, 26 miles away.

Community Medical Center (CMC) wanted to automate its work order process, eliminate the paper-based process and institute a computerized preventative maintenance system that would initiate and track work orders with service technicians. With Corrigo’s solution, they found a web-based application that allows the Facilities team at CMC to communicate with its technicians using computers and wireless devices, essential for dispersed locations in rural areas.

“We wanted to communicate wirelessly with our technicians and save them the time of retrieving paper copies of work orders,” explained Phil Scheitel, facility manager, Community Medical Center. “Our service people can now stay in the field, and we send them work orders on their mobile phones so that they don’t waste time traveling to an office to pick up copies of new work orders. Also, they can enter details about their completed work orders on their Mobile Java phones.

“We have three technicians servicing two facilities covering 52,000total square feet. Being able to communicate directly and instantly allows us to manage our facilities and assets efficiently and deliver superior service in sometimes emergency situations. People in Southeast Nebraska depend on the Community Medical Center, and we want to ensure that our facilities are always operational.”

The reports that are generated by Corrigo are also appealing to Scheitel and his team. “We had no reporting before,” he noted, “and we wanted to track assets and costs associated with the labor and parts. Now we have an inventory management system and a vendor portal, and can capture all of this information in our system. We will be able to see the history of our assets, work orders and invoices.”

“Community Medical Center recognizes the value of applying technology to a preventative maintenance initiative situation,” said Rick Michaux, president of Corrigo. “Mobile, on-demand facilities management allow service and facilities teams to stay connected and work seamlessly together. In a medical environment, this could prove critical to operations. We are pleased to be providing Community Medical Center with the tools to help them be more effective in managing their facilities.”

Falls City’s Community Medical Center, Inc. (CMC) is a 35-bed critical access hospital that offers a full range of services, including Family Medicine, a rural health clinic. CMC offers a broad range of specialists who provide local clinics on a regular basis. An affiliated local health clinic is located in Humboldt, Nebraska. CMC is dedicated to providing quality health care and serving the needs of its community and patients.

Corrigo, Inc. provides on-demand service management solutions for all types of maintenance, installation and repair organizations. Corrigo’s Web-based applications deliver control and insight to service management clients nationwide. These service management tools enhance the delivery of maintenance services, work order and dispatch management, and asset management by delivering an integrated solution that enables a seamless, real-time flow of communication between customers, service personnel, management staff, vendors, suppliers and senior management. Corrigo is headquartered in Wilsonville, Ore., with offices in San Mateo, Calif. For more information visit http://www.corrigo.com.