| Syclo and Gilbane Deploy Mobile FacilityCenter by Syclo for Major County in Texas
Syclo, a leading provider of mobile computing solutions,
today announced its Mobile FacilityCenter by Syclo™
product has been successfully deployed at the third
largest county government in the U.S., Harris County,
home to Houston. Syclo partnered with TRIRIGA and systems
integrator Gilbane i.management, a division of Gilbane
Building Company, which managed the implementation,
to extend critical functionality of Harris County’s
TRIRIGA FacilityCenter® 8i system to mobile handheld
devices.
Harris County has long sought to be the premier county-level
facilities and property management department in the
U.S. To help achieve this mission, Harris County migrated
to the newest version of FacilityCenter by TRIRIGA to
optimize their facilities operations. A critical phase
of this was to deploy a mobile capability to streamline
maintenance work management. The Facility and Property
Management (FPM) organization at Harris County looked
to Syclo to provide its best-in breed mobile solution,
to not only bring in the strongest technology but to
do so on time and within budget.
"It is imperative that we maintain our facilities
to a very high standard while using our taxpayer dollars
at a maximum efficiency," said Randy Moore, Deputy
Director of the Harris County Facilities and Property
Management Department. "Mobile FacilityCenter helps
us realize that mission by giving our facilities group
accurate information, and enabling our maintenance staff
to complete more work during the day."
Mobile FacilityCenter by Syclo was designed to manage
work order assignment, timekeeping and work order closure
using a handheld device. By eliminating paperwork, Mobile
FacilityCenter by Syclo delivers significant productivity
gains and improves data collection to enable more timely
and accurate information to populate FacilityCenter.
Using ruggedized Symbol PocketPC devices, Harris County’s
facilities craftspeople and technicians receive work
task assignments, record time and status against work
tasks, and communicate work task closure to FacilityCenter
8i in a streamlined process.
"Syclo has staked their market-leading position
for mobilizing FacilityCenter," explained William
Bryan, Director of i.management services at Gilbane.
"Syclo was able to add significant value to the
project with their proven mobile technology and their
services team, which was able to navigate a challenging
implementation in a dynamic and complex environment.
They not only delivered everything they promised in
terms of product capability, but they remained flexible
throughout the changing process of getting the system
up and running."
"When TRIRIGA provides the best-in-class facilities
management applications, it is imperative that our partners
deliver the same standard," said Mark Peterson,
TRIRIGA’s Vice President of Professional Services.
"FacilityCenter 8i is a leading new architecture,
and it speaks volumes that Syclo not only kept Mobile
FacilityCenter concurrent with our releases, but was
able to support the customer in such an efficient manner.
We all had mutual dependencies, and as a partner, Syclo
did a wonderful job working with us, Gilbane, and most
critically, Harris County."
Richard Padula, President and CEO of Syclo added, "Mobile
FacilityCenter is built on Syclo’s Agentry platform,
which provides implementation partners like Gilbane
with a proven tool to quickly and easily implement and
maintain future-proof mobile solutions that meet customer
requirements. Agentry also supports the integration
of different backend systems, so Harris County can extend
mobile to other areas within the county’s operations,
and still be supported by the same mobile platform.
These capabilities will serve Harris County in its efforts
to maintain the quality of excellence in county facilities."
Syclo's Agentry development platform has been in development
for more than 10 years, and supports a wide variety
of devices, offers extensive offline functionality,
communicates in real-time or in occasionally connected
environment, and works with the latest device peripherals,
including RFID, GIS, GPS and more. Agentry has been
recognized in recent industry analyst reports as a truly
cutting-edge solution for enterprises that want to build-out
their mobile strategies by developing and deploying
multiple mobile applications based on a single platform.
Syclo is a leading developer of mobile solutions that
streamline workflow and maximize productivity. Building
on its flagship development platform Agentry, Syclo
offers fully configurable mobile applications that run
on a variety of devices and support real-time wireless
or offline computing. Syclo's SMART Suite, the most
widely deployed solution for enterprise asset management,
includes pre-packaged and pre-integrated applications
for maintenance and field service teams. Syclo and its
partners utilize Agentry to design, develop and integrate
customized solutions on-time and within budget. Over
500 Global 1000 corporations across industries have
deployed Syclo's solutions. For more information, visit
www.syclo.com, or email info@syclo.com.
Gilbane was founded in Providence, Rhode Island in
1873 and is managed today by its fourth generation of
family leadership. Gilbane has been family owned and
managed for 132 years and is focused on maintaining
a culture of client advocacy and exceeding clients’
expectations. Gilbane is one of the few remaining privately
held, domestic firms in the industry with a solid financial
footing and proven long term stable management.
Although best known for its national reputation of
superior Construction and Program Management services,
Gilbane offers a diversified array of professional services
including; Strategic Planning, Capital Plan Development
and Financing, Facility Assessments, Facility Infrastructure
Management, Regulatory Management, Relocation Management
and IT Consulting. Gilbane’s principle market
sectors include Healthcare, Mission Critical, Corporate,
Higher Ed, K-12, Public (federal, state, local), Life
Science, Transportation, Public Assembly, Sports and
Water Treatment.
Gilbane, through its subsidiary companies--Gilbane
Building Company and Gilbane Properties, employs over
1700 professionals in 21 offices nationally with annual
revenues of approximately $2.5 billion.
TRIRIGA® is a software company that provides web-based
facilities, real estate and project management solutions
to automate, integrate, and manage the full array of
Design-through-Operation™ business functions,
a concept that comprises all the processes related to
facilities from space planning and project management,
through operations and maintenance, to transaction management
and lease administration. Bringing all these interrelated
functions together in one powerful and highly flexible
solution, TRIRIGA allows organizations to create synergies
and reduce operational costs.
Based on 17 years of industry knowledge, customer feedback
and best practices, TRIRIGA has developed a web-based
solution that integrates and synchronizes all of these
activities. TRIRIGA Projects™ 8i and FacilityCenter®
8i are built on the robust TRIRIGA Intelligent Business
System® platform to enable the effective management
of people, processes, and data across partners as well
as legacy boundaries and geographic borders. TRIRIGA's
solutions provide centralized control, improved process
efficiency and a reduction in the total cost of ownership
of an organization's key assets.
TRIRIGA's solutions are currently in use at many Fortune
500 companies across a wide range of industries. For
more information, contact TRIRIGA at (702) 932-4444. |