The Strategy Map

The strategy map provides an overall view of an organization's strategic priorities—it is a visual representation of IFMA's strategy. IFMA has placed the stakeholder perspective at the top of the map in the position most immediate to the association's vision and mission. The map shows IFMA's nine strategic objectives and the corresponding perspective. Visually, everything leads toward fulfilling the association's vision and mission.

Strategic Themes
Strategic themes reflect what management believes must be done internally to successfully achieve the strategic outcomes. Strategic themes provide a method for segmenting the strategy into general categories, allowing organizations to focus actions and providing a structure for accountability. The strategic planning oversight team identified three strategic themes that intersect all perspectives.

Global Influence
IFMA's global outreach initiatives are designed to support the philosophies of the association, while also enhancing the growth of facility management around the world. This outreach is governed by a consistent assessment process by senior management that includes resource allocations, situational reviews, competitive advantages and cost-benefit analysis.

Community
More intimate and interconnected than "societies," communities are groups of people unified by a common bond, purpose or interest. Members of a community share—experiences, resources, ideas, problems, solutions—developing social and professional networks, discovering new methods and practices, increasing the community's knowledge and advancing the community's goals. The IFMA community is unified by the facility management profession. Members connect, converse and participate, which benefits the individual, the community and the profession as a whole.

Operational Excellence
IFMA has a commitment to excellence, which extends to its people, its processes and its performance. IFMA maintains operational excellence through visionary growth strategies, talented staff, dedicated volunteers, persistent innovation, synergized processes, quality management and continuous improvement. Excellence is achieved through systematically merging individual, departmental and association-wide activities for the shared purpose of providing exceptional services, products, resources and opportunities for the facility management profession.

Download a printable version of IFMA's strategy map.