Board of Directors
Tony Keane, CAE
President and Chief Executive Officer
International Facility Management Association
Tony Keane, CAE, is president and CEO of the International Facility Management Association. In this capacity he also serves as a board member of the IFMA Foundation. At IFMA he oversees the global organization from its service center of excellence in Houston, Texas, USA. IFMA is the world’s largest and most widely recognized international association for facility management, supporting 24,000 members in 105 countries. The association’s members, represented in 134 chapters and 17 councils worldwide, manage more than 37 billion square feet of property and annually purchase more than US$100 billion in products and services. Formed in 1980, IFMA certifies professionals in facility management, conducts research, provides educational programs and produces World Workplace, the world’s largest facility management conference and exposition.
Keane is a certified association executive with significant experience in the nonprofit sector. Prior to starting at IFMA in 2010 Keane served as executive director of NACE International, the professional association for corrosion prevention. While at NACE he also served as a director on the NACE Foundation Board, chairman of the Four Point Publishing, Inc. board and as a director on the Board of International Registration for Nuclear Coating Specialists.
Keane’s past positions have provided him with a broad range of experience, from accounting to business management. He graduated Magna Cum Laude from the University of Cincinnati with a business degree in accounting and management. He is a non-practicing Certified Public Accountant.
Additionally, Keane serves on the board of directors for GlobalFM, the Greater Houston Convention and Visitors Bureau, and is a past president for the Council of Engineering and Scientific Society Executives. He is also a member of the American Society of Association Executives.
Chair Michael D. Feldman, FMP, CM
President and COO
MDF Consulting, LLC
Michael D. Feldman, FMP, CM, is the managing member of MDF Consulting, LLC, which was formed in April 2014 to leverage his 34 years of experience in commercial aviation facility and asset management. Feldman gained extensive expertise in planning, designing, constructing, managing and maintaining commercial and general aviation airport facilities. Before retiring from public service he completed an assignment with the Los Angeles World Airports (LAWA), where he served as the deputy executive director for facilities management. He was responsible for the performance and condition of Los Angeles World Airports' physical assets and building Los Angeles World Airports' asset and facility management practice. He was also responsible for Los Angeles World Airports' environmental management and regulatory compliance programs. In 2012, Feldman served as Los Angeles World Airports' program manager for the delivery of the retired NASA Shuttle Endeavour through Los Angeles International Airport to the California Science Center.
While at LAWA, Feldman utilized IFMA's world-class credential program to create a metric-driven proactive facility management program. By bringing IFMA trainers to an onsite classroom over a period of four years, LAWA's credentialed workforce grew from zero Facility Management Professionals™ (FMPs®) to 110, spread across departments including facilities, engineering, planning, IT, operations, and property management.
Feldman began his professional career in 1978 as a project manager for Atlantis Scientific, a firm which specialized in assessing and mitigating impacts related to the siting and operation of major industrial facilities. His airport career started in June 1980, when he joined the Los Angeles Department of Airports, Environmental Management Bureau as an assistant planner. He left Los Angeles as a senior city planner in 1991 to become the manager of aviation planning at Seattle-Tacoma International Airport. He managed the regional planning and project-level decisions to allow significant facility improvements, including the construction of a new terminal and third runway. He became the deputy managing director of aviation facilities and environmental programs at Sea-Tac in 1998 and built a metric-driven facility management and maintenance organization.
Feldman received a Bachelor of Science in urban and environmental planning from the Humbolt State University School of Natural Resources and was an executive MBA candidate at the University of Washington, Foster School of Business when he left to join Los Angeles World Airports. He is a certified member of the American Association of Airport Executives and received his Facility Management Professional™ credential in 2012.
Before being elected to the executive committee, Feldman served on IFMA’s board of directors for three years and previously served two terms as president of the Airport Facilities Council of IFMA. He was a member of IFMA's 2011-2012 governance review task force and has chaired IFMA's education committee and finance committees. As first vice chair in FY15, he chaired IFMA’s Strategic Planning Oversight Team.
First Vice Chair
Maureen Ehrenberg, FRICS, CRE
International Director of Global Integrated Facilities Management
Maureen Ehrenberg, FRICS, CRE, currently serves as international director of JLL’s Global Integrated Facilities Management (IFM), Corporate Solutions and the chair of JLL’s IFM Global Specialty Board. JLL’s IFM practice works with the world’s leading organizations to improve their productivity through the convergence of facility services, technology and workplace, creating the employee experience.
An internationally recognized expert in the facility management field, Ehrenberg provides strategic direction and expertise to a team of more than 15,000 who currently manage more than 1 billion square feet of property globally. As head of JLL’s IFM Global Specialty Board, Ehrenberg works with global IFM business leaders to develop, promote and ensure best practices in service delivery consistency, product innovation, operational efficiency and talent management across the service line.
Ehrenberg’s client focus and experience delivering facility management services for several of the world’s leading corporations over the last 25 years uniquely qualify her in the field. She is known for delivering break-through results and service innovation through creative solutions design and the use of new technologies, systems and processes that have advanced FM service delivery for corporations and service providers on a global basis. Most recently, she served as global director of facilities management at CBRE, where she had also held the role of senior managing director for Global Corporate Services and Client Strategies. Previously, she was a principal at the management consulting firm, Expense Management Solutions, and was executive vice president of Grubb & Ellis Company and president of its Global Client Services Business, as well as CEO of its Managements Services subsidiary. Ehrenberg’s extensive history of working directly with companies to understand their business and real estate needs has helped her develop a strong track record of results in business innovation, transformative solutions implementation, and an unwavering dedication to quality client service and the workplace experience.
Ehrenberg earned a BSc Honours in Economics and Accountancy from City University, London. She is a Counselor of Real Estate (CRE), a Fellow of The Royal Institution of Chartered Surveyors (FRICS) and a member of Lambda Alpha International (LAI), the honorary society for land use economics. Ehrenberg is a Licensed Managing Broker in the State of Illinois.
Ehrenberg is also a board member of Open Standards Consortium for Real Estate (OSCRE), a management trustee at International Union of Operating Engineers, Local 399, a member of board of trustees at Roosevelt University and member of the Advisory Board of the Graduate School of Real Estate at Roosevelt University, a member of Real Estate Advisory Board for the New York State Teachers Retirement System, a member of CREW (Commercial Real Estate Women), a member of EWCRE (Executive Women in Corporate Real Estate), a member the Reality Club of Chicago, a member of the Economics Club of Chicago, past CoreNet Global board member, past president of the Building Owners and Managers Association (BOMA) Chicago and a member of the National Advisory Council.
Ehrenberg serves as the first vice chair of the International Facility Management Association (IFMA) and a member of its board of directors. In addition, Ehrenberg was a topic session leader at the 2013 IFMA Global Trends Session at World Workplace in Philadelphia, was a keynote speaker at the IFMA/SAME Conference in San Antonio and wrote the foreword for the recently released IFMA Facility Management Trend Report: Emerging Opportunities for Industry Leaders.
Second Vice Chair
William M. O'Neill, CFM
Associate Director, Facilities Management
University of Minnesota
William O’Neill, CFM has more than 20 years of experience in facilities. As an associate director at the University of Minnesota, he currently leads one of five University of Minnesota facility management districts that provide maintenance, custodial, construction, energy management and administration services throughout the university. O’Neill is also chair of the University of Minnesota civil service committee and was part of the core group that created the university’s strategic plan (2014). He continues to participate in its implementation as a member of the strategic plan continuity group.
Previously, O’Neill held positions as associate director of facilities management central services, construction manager and facilities manager. As associate director of central services, he was responsible for directing construction, recycling, waste and reuse, as well as signs and graphics business units across 23 million square feet of facilities. As construction manager he created a design build model of in-house project delivery — integrating and collaborating with internal stakeholders and facility management organizations. As facilities manager, he led and managed operations of multi-use academic facilities within a large, urban university campus environment.
O’Neill’s strategic orientation and operation experience provides him with expertise to work within complex, evolving work environments. He believes change is a constant, making it his mission as an IFMA board officer to use it to benefit IFMA’s future. He was appointed to the IFMA Board of Directors from 2011-2014 where he served as the liaison for the sustainability committee, international government committee and the Health Care Institute (formerly known as the Health Care Council). He has also served as the president of the Academic Facilities Council of IFMA and is the current past president of the Minneapolis/Saint Paul Chapter of IFMA. O’Neill currently serves as chair of IFMA’s international government affairs committee (IGAC) which monitors issues and advocates for the facility management profession in government within the United States, Europe and around the world.
O’Neill earned a Bachelor of Arts from William Paterson University in Wayne, New Jersey, and an MBA certificate from the University of Saint Thomas in St. Paul, Minnesota, USA. In 2008, he earned his Certified Facility Manager® credential.
Past Chair James P. Whittaker, P.E., CFM, CEFP, FRICS
Facility Engineering Associates, P.C.
James P. Whittaker, P.E., CFM, CEFP, FRICS, is president and CEO of Facility Engineering Associates and has more than 27 years of experience in the facilities and built environment industry. Whittaker earned his Bachelor of Science and Master of Science degrees in civil engineering and his CFM certification from IFMA. He has managed hundreds of facility-related projects for government, institutional, health care and corporate clients in the United Kingdom, Central and South America, and throughout the United States. Whittaker's areas of expertise include evaluation and optimization of FM organizations, facility asset management, operations and maintenance process optimization, service level agreements, facility performance measurement, and facility management technologies. Throughout his consulting career he has been passionate about the improvement of the effectiveness of facility management organizations.
Whittaker serves on the board of directors for the National Research Council of the National Academies of Sciences Board on Infrastructure and the Constructed Environment (BICE). He is currently chair of the ANSI US/TAG for ISO TC/267 FM Standards (ISO 18480-1 and 2) and convenor of WG3 for ISO 41000 FM Management Systems Standards. He also sits on the industry advisory board of Brigham Young University’s Facility and Property Management degree program. Whittaker is a Fellow of the Royal Institute of Chartered Surveyors (FRICS) and instructor in the facility management program at George Mason University. He recently completed his term as secretary/treasurer of the APPA Educational Facilities Professionals board of directors. Whittaker routinely presents at facility management and engineering conferences across the United States, Europe and Middle East.
Recent IFMA activities/committees include: chair of IFMA's board of directors, chair of IFMA’s finance committee, member of the IFMA audit committee, chair of the IFMA standards committee and co-chair of the IFMA international government relations committee. He was a member of the IFMA Foundation board of trustees, and in 2011 was appointed as the IFMA representative on the U.S. Department of State Overseas Buildings Office Industry Advisory Panel. In this capacity he advises OBO senior leadership on best practices in facility management and high-performance buildings.
Whittaker is a certified IFMA instructor and has taught more than 100 IFMA and GMU competency courses over the past decade. He has been a subject matter expert in the development of a number of IFMA educational courses including: the Facility Management Professional™ learning system, Sustainability Facility Professional® courses, FM core competency courses, the Certified Facility Manager® exam review course, the Business of FM course and the new Essentials of Facility Management: A Practical Introduction course.
Lynn Baez, CFM, SFP, FMP, CBCP
Director of Workplace Services – NALA Management Team
Cushman & Wakefield
Lynn Baez, CFM, SFP, FMP, CBCP, has worked in facility management and administration since 1999, most recently as the director of workplace services with Cushman and Wakefield for Ericsson (Premier Account). In this role she is responsible for leading facilities and technical services management for North and Latin America. Previous roles included regional facility manger for T-Mobile USA and corporate facility manager for Dr Pepper Snapple Group (DPS).
Baez has a strong background in sustainability. She served as acting chair of the Environmental Committee for Corporate and Social Responsibility at DPS where she was also the main point of contact for all internal and external environmental reporting. Baez was the champion for DPS headquarters’ LEED project, which was certified Gold in 2012 in the Existing Building Operations and Maintenance category. She earned recognition as the Dallas/Fort Worth LEEDer of the Year in 2012.
Driven by her passion for advancing the facility management profession, Baez is an active member of the Dallas/Fort Worth Chapter of IFMA where she continues to actively support the membership committee. She serves on IFMA’s Environmental, Health and Safety Council, the Corporate Facilities Council and Environmental Stewardship and Sustainability Strategic Advisory Group (ESS SAG). Baez has also represented IFMA through various publications and speaking engagements.
Stephen P. Ballesty, MBA, CFM, FRICS, FAIQS, ICECA
Director, Head of Advisory and Head of Research
Rider Levett Bucknall
Stephen Ballesty has more than 30 years of experience in the built environment, and is a Sydney-based director as well as head of advisory and head of research for Rider Levett Bucknall. Ballesty has an MBA in technology management, and degrees in construction science and project management. He is a fellow of both the Australian Institute of Quantity Surveyors (AIQS) and the Royal Institution of Chartered Surveyors (RICS) and was Facility Management Association of Australia’s first member to earn the Certified Facility Manager® designation in 2009.
Ballesty has served in leadership positions on FMA Australia’s NSW branch committee, FMA Australia’s national board and the IFMA Foundation’s board of trustees. He was also the deputy chairman of the Australian Government’s FM Action Agenda and the project leader for the FM Exemplar Project: Sydney Opera House producing multiple publications including the award-winning “FM as a business enabler.” His service to industry saw him in 2011 inducted as FMA Australia’s ninth Life Member, in 2013 awarded AIQS’s Lifetime Achievement Award and Lend Lease Professional of the Year and in 2014 awarded IFMA’s International Distinguished Member of the Year.
An FMA Australia member since 1995 and IFMA member since 2008, Ballesty has since 2012 been an Australian delegate to ISO/TC-267 working on the ISO 41000 international FM standards initiative and as FMA’s liaison to ISO 55000 asset management standards. Additionally he is the chairman of the Property Council of Australia’s Office Quality Guide Steering Committee and IFMA’s Research Committee. He also serves as a member of multiple IFMA taskforces, including the IFMA Foundation’s FM leader advisory panel, the Green Building Council of Australia’s NSW industry consultation group, and IFMA’s FM Consultant Council (FMCC) and Corporate Real Estate Council (CREC).
Jeffrey J. Budimulia, MBA, CFM
Corporate Real Estate Advisers
Jeffrey Budimulia, MBA, CFM, has 26 years of facility management experience from a multitude of roles including as a client, provider and consultant. He is currently a director with Corporate Real Estate Advisers in Singapore, a boutique non-partial consultant company that provides strategic advice, direction and training in all matters regarding real estate including project capitalization and facility management. He began his career as an engineer in the semiconductor industry. He then provided services for an electronics company and later a pharmaceutical client in the Asia-Pacific region. Throughout his career, Budimulia has been active in training programs in Singapore, Malaysia and China. In fact, thanks in part to his mentorship, many of his subordinates are currently leading and developing their own FM teams.
As one of the founding members of the IFMA Singapore Chapter, Budimulia has served in many leadership roles, including as the chapter’s president and vice president. He was the first person in Singapore to earn IFMA’s Certified Facility Manager® credential and subsequently coached others in Singapore and China to achieve the certification. He has been a member of IFMA since 1994.
Budimulia is a Singaporean who currently resides in Beijing, China. When available, he is actively involved in support of various charitable causes, especially in China.
Diane Coles-Levine, MCR
Workplace Management Solutions
Diane Coles-Levine, MCR brings more than 20 years of experience in corporate real estate, workplace strategy, facility management and business continuity to her role as principal at Workplace Management Solutions. Prior to that, Coles-Levine was director, workplace solutions at SCAN Health Plan for more than a decade. She previously held positions with CalOptima and the Orange County Transportation Authority. She is a thought leader in workplace strategy and change management specializing in solutions that align corporate strategy with workplace and workforce intelligence.
Coles-Levine is a co-founder of and senior advisor to IFMA’s Workplace Evolutionaries (WE) group, a vibrant global community of practice focused on increasing workplace innovation and consciousness. She spearheaded an innovative workplace strategy called the AWESOME project to save costs, improve work-life balance and attract and retain employees. This award-winning project was featured in several news publications including Businessweek. A regular speaker at conferences and a guest lecturer at MIT and Vienna University of Technology, Coles-Levine is also an accomplished author. She was the editor and co-author of the award-winning IFMA Foundation book about the workplace entitled “Work on the Move: Driving Strategy and Change in Workplaces,” for which she was recognized as an IFMA Distinguished Author in 2012. She also co-authored “Cut It Out! Save for Today, Build for Tomorrow,” a reference guide for corporate real estate and FM professionals who are interested in achieving immediate operating cost efficiencies.
Most recently, Coles-Levine served as chair of the IFMA Foundation Board of Trustees. Her additional accolades include receiving the 2012 IFMA Distinguished Author Award for Work on the Move, 2010 FMJ Editor’s Picks Award for the article “Workplace Violence: Finding and Fixing the Gaps,” 2009 IFMA George Graves Facility Management Achievement Award, 2009 CoreNet REmmy for Workplace Innovation, 2009 Real Estate Southern California Women of Influence, 2009 IFMA Orange County Chapter Award of Excellence in Facility Management for the AWESOME project, 2007 IFMA Orange County Chapter Professional Member of the Year and 2005 IFMA Orange County Chapter Award of Excellence in Facility Management, as well as having served as past president of the IFMA Orange County Chapter and treasurer of the IFMA Corporate Real Estate Council.
Wayne S. Harvey, CFM, SFP, LEED AP
Wayne Harvey, CFM, SFP, LEED AP has more than 30 years of experience managing high-performance facilities and asset management programs in a variety of areas, including aviation infrastructure and passenger processing facilities, administrative office facilities, nuclear and conventional electrical utilities, port and marine support facilities, and various other infrastructures. He currently provides independent facility consulting services to a variety of organizations both within and outside of the aviation community.
Harvey is retired from the U.S. Navy nuclear submarine force and is the former director of facility management for San Diego International Airport. While at San Diego International, he was responsible for initiating the first airport life cycle facility management program and initiated and directed the advanced commissioning program for the first LEED Platinum certified airport terminal.
Harvey is a founding member and past president of the IFMA Airport Facilities Council and is an active member of the American Association of Airport Executives, Airport Council International and Construction Specifications Institute. He is a published author and recognized speaker at many national and international venues. Harvey holds multiple professional credentials including IFMA’s Certified Facility Manager and Sustainable Facility Professional designations, and is also a Leadership in Energy and Environmental Design Accredited Professional.
Larry Allen Morgan, CFM, SFP, FMP
Regional Operations and Sustainability Expert
SAP Global Facilities Management
Larry Allen Morgan, CFM, SFP, FMP, is an accomplished corporate asset and service delivery operations professional with more than 30 years of experience within the corporate and commercial real estate industry. His primary responsibilities include strategic facilities planning and tactical operations, sustainability initiatives, capital project management, facilities continuity planning, integration of emerging technologies, commercial real estate management and quality programs, all with focus on creating and managing an optimal built environment.
Morgan has been an IFMA member since 2006. He is actively involved in the Silicon Valley Chapter of IFMA, having served terms as president and vice president, as well as executive director and chair of the Silicon Valley Chapter Professional Development Committee. As a highly regarded IFMA instructor, Morgan provides unique insights to achieve maximum return on human capital investments. He is a guest lecturer, presenter and consultant on critical and current facilities topics for many organizations and companies. He is a member of IFMA's Corporate Facilities Council and Workplace Evolutionaries Community of Practice.
Pat Turnbull, IFMA Fellow, MA, LEED AP
President and COO
Pat Turnbull, IFMA Fellow, MA, LEED AP, is president and COO of Kayhan International, a leading workplace strategy and commercial furniture/services company headquartered in Chicago, Illinois, USA. Turnbull is responsible for the company’s overall performance and operations. Her team takes a strategic and integrated approach to delivering workspace that enhances the human experience and delivers better business results. Over the course of her career, Turnbull has worked to advance the facility management profession and to support a productive and sustainable built environment.
Turnbull joined IFMA in 1993, and is an active member of the Chicago and Northern Illinois Chapter. She is also a member of IFMA's Corporate Real Estate Council and Workplace Evolutionaries Community of Practice. She has served as a task force leader for IFMA’s sustainability committee and as chair of the IFMA Foundation. As foundation chair, she championed the foundation’s core initiatives, including the FM accredited degree programs, knowledge management and student/continuing education scholarships and grants. International outreach has always been a cornerstone of her approach to advancing the profession globally.
Turnbull is co-author of the award-winning book, Work on the Move: Driving Strategy and Change in Workplaces. She is a highly rated speaker at industry events as well as global conferences and is a guest lecturer at Vienna University of Technology. She is the recipient of the CoreNet Chicago REAL Award for Service Provider of the Year and has been recognized by Chicago’s Women in Real Estate Association. Turnbull holds a master’s degree in administration, and is a LEED Accredited Professional and an IFMA Fellow.
Geoff Williams, FMP
Centre for Health & Safety Innovation
Geoff Williams, FMP, is currently general manager at the Centre for Health & Safety Innovation in Mississauga, Ontario, Canada, where he is responsible for its day-to-day operations and business and corporate strategy development. Among other things, the Centre for Health & Safety Innovation is home to two of Ontario’s health and safety associations ― Infrastructure Health & Safety Association and Workplace Safety and Prevention Services. Prior to joining CHSI, Williams oversaw the development, implementation and marketing of a Web-based CAFM solution that is currently assisting the day-to-day operations of a wide variety of health care facilities in managing more than 10 million square feet of property.
Williams joined IFMA as a student in 1999. He has served in a variety of roles for both the Toronto Chapter and Information Technology Council, including president. As part of his involvement in the Information Technology Council, Williams worked with a team of individuals from North America and Germany to develop and co-edit “The Facility Manager’s Guide to Information Technology” which presents a current, impartial and comprehensive look at how information technology and facility management have become inextricably bound in the modern workplace. In addition, he serves on IFMA's Emerging Leaders and Knowledge Strategy taskforces.
Williams assisted in the development of the University of Toronto’s School of Continuing Studies Facility Management Certificate Program as a subject matter expert. He began instructing in the program when it launched in 2012.
Williams earned dual degrees in architecture and environmental studies from the University of Waterloo’s School of Architecture.